Solutions Engineer

Anrok; Utah; Remote; USD 80,000 - 140,000; Full time

Job summary

Join a forward-thinking company as a Solutions Engineer, where you'll tackle the complexities of sales tax compliance for internet businesses. In this role, you will collaborate with internal teams and clients to develop innovative solutions that drive sales success. You will be at the forefront of transforming how companies navigate tax regulations, leveraging your expertise in API integrations and technical consulting. This is an exciting opportunity to work in a dynamic environment that values curiosity, learning, and collaboration, all while contributing to the growth of a company that is shaping the future of finance.

Benefits

Generous parental leave

Learning and development stipend

Company-wide holidays and paid time off

Bi-annual company-wide offsites

100% paid medical, dental, and vision

One Medical membership

Home office setup stipend

Qualifications

• 5+ years experience in sales or solutions engineering, preferably with enterprise systems.
• Deep expertise in API integrations and web technologies.

Responsibilities

• Become an expert in Anrok's integration paths and architect technical solutions.
• Document and socialize complex technical challenges for team understanding.

Skills

API integrations

Technical consulting

Sales engineering

Problem-solving

Documentation skills

Education

Bachelor's degree in a relevant field

Tools

Salesforce

GitHub

Job description

Help build the future of finance alongside our team of experienced software engineers, startup operators, and tax experts.

We’re a team of first-principled thinkers, forever learners, and customer-centric builders.

Our product and engineering teams have built tools like Airtable, Asana, Coinbase, Dropbox, and GitHub, and our finance and tax teams have helped top tech companies navigate sales tax, with experience at Amazon AWS, Deloitte, EY, and Goldman Sachs.

We believe in focusing on what is essential, adopting an owner’s mindset, and making space for each other to grow.

Kathleen Emerson

Software Engineer

“I joined Anrok because of the talented team and great product. We have a truly collaborative culture that encourages curiosity and learning, and I really feel that I'm part of a team.”

Russell Salazar

Product Manager

“At Anrok, I get to tackle interesting problems alongside a driven, compassionate, and curious team. And our offsite photo shoots always produce some great new headshots for me!”

Life at Anrok

We’re remote-friendly with offices in San Francisco, New York City, and Salt Lake City, and teammates all over the United States. We offer great benefits and learning opportunities.

1. Generous parental leave
2. Learning and development stipend
3. Company-wide holidays and paid time off
4. Bi-annual company-wide offsites or onsites
5. 100% paid medical, dental, and vision
6. One Medical membership

Open positions

Solutions Engineer

Location

San Francisco or Salt Lake City

Employment Type

Full time

Department

Activation

Enable Internet businesses to sell across borders

We’re tackling a key challenge for all Internet businesses today: navigating the changing landscape of tax. In the last few years, software businesses have gone from not having to worry about sales tax, to needing to monitor their exposure, calculate local sales tax rates, and file returns in over 20 US states and many countries worldwide.

So much of our economy today and tomorrow exists online. The internet economy has grown 6x over the last 10 years and software development productivity is only positioned to accelerate. Companies should be able to transact with customers everywhere. Anrok is building the tools behind the scenes that make compliant digital commerce a reality for companies big and small.

Anrok connects with billing and payment systems to automate sales tax compliance end-to-end. We have raised over $50M from leading investors like Sequoia, Index, and Khosla Ventures.

We're looking for a Solutions Engineer who can understand and distill complex systems to find innovative solutions & communicate technical concepts in a way that is easy to understand for any stakeholder. The ideal candidate is highly organized with exceptional documentation skills, loves creating scaled processes, and can actively contribute to closing deals by demonstrating technical value. This curious problem-solver thrives on turning complex challenges into elegant, scalable solutions that drive business results.

In this role, you will:

1. Become an expert in the various paths to integrating with Anrok between pre-built integration functionality, our APIs, and manual workflows
2. Architect and evangelize technical solutions that drive sales success, partnering with internal teams, customers, and prospects to design and implement strategic solutions while serving as technical authority throughout the sales and onboarding cycle
3. Work closely with our Product and Engineering teams to build and maintain expertise in the product, as well as to surface areas of friction and potential improvement
4. Work with our Product and cross-functional teams to identify, prioritize, and escalate impactful features to unblock sales deals and activate current Anrok customers
5. Break down, document, and socialize complex technical challenges and concepts for internal and external teams, to foster shared understanding and a clear path toward resolution
6. Design scalable workflows to effectively prioritize and manage live calls, email responses, documentation of implementation paths and decisions, and other strategic projects
7. Help surface, cross-functionally align on, and implement new ideas, such as improving our technical documentation or designing new demo functionality for our third-party integrations
8. Serve as a consultative expert on both Anrok and broader API systems design for our prospects, customers, and partners
9. Work closely with our Sales, Onboarding, and Account Management teams to provide effective and efficient technical support throughout the customer lifecycle
10. In conjunction with the Technical Support Team, create and maintain technical documentation to support customer implementation and technical resolution success

What excites us:

1. 5+ years of experience as a Sales or Solutions Engineer, preferably with enterprise-level technical systems (bonus points for SaaS and API direct experience).
2. Deep technical expertise in API integrations and web technologies, with a proven track record of accelerating sales cycles by swiftly resolving complex technical blockers and architecting scalable implementation strategies that drive multi-threaded enterprise deals
3. Ability to drive focused, results-oriented technical discussions across all seniority levels, skillfully translating complex concepts for both technical and non-technical stakeholders while maintaining clear meeting objectives and actionable outcomes
4. You love to learn and are capable of building deep expertise in new industries and products quickly.
5. You can spearhead complex cross-functional projects, build stakeholder consensus, maintain transparent communication channels, and orchestrate successful delivery through methodical execution and relentless follow-through.
6. Background in solutions architecture, technical consulting, or similar customer-facing technical roles
7. You enjoy playing a key role in the sales cycle and contributing to the bottom line.
8. Ability to build and scale robust operational frameworks, combining exceptional communication skills with proven ability to architect, document, and implement enterprise-grade processes that drive organizational efficiency and repeatable success

What we offer:

1. The equity upside of an early-stage startup with the product-market fit of a later-stage company.
2. Daily lunch and snacks for those working out of our San Francisco office.
3. Medical, dental, and vision insurance covered 100%.
4. One Medical membership covered, flexible sick benefits, and more.
5. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
6. Annual team offsites and in-person opportunities around our growing Anrok hubs.
7. Home office setup stipend to ensure you have the equipment you need to thrive at work.
8. For employees based in the San Francisco Bay Area, New York City and Salt Lake City we follow a hybrid model where we come into the office 3 days a week to collaborate in person.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.