Solutions Engineer

United States Digital Space LLC; United States; Hybrid; USD 84,033 - 115,115; Full time

Job summary

United States Digital Space LLC in Spain is seeking a customer-facing Pre-Sales Solutions Engineer to join our Solutions Engineering team. You will partner with sales, understand customer requirements, and deliver technical presentations and demos to prospective clients.

The role requires up to 50% travel, with experience in CDN, Security, Networking or SaaS, plus strong communication and multi-project management skills. A Bachelor’s degree or equivalent is required.

Qualifications

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS.
• Solid communication, written and presentation skills.
• Ability to work on several projects and activities concurrently.
• Highly driven individuals that are curious, team players and work with a sense of urgency.
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your the company teammates.

Responsibilities

• Identify and map customer initiatives and business problems to the company solutions.
• Build relationships and technical champions within customer accounts.
• Develop and present customer presentations at every Enterprise Customers' organization level.
• Lead demo and proof-of-concept activities for the company prospects and customers.
• Demonstrate your expertise of the company with your peers through the creation of professional content.

Skills

CDN experience

Security knowledge

Networking knowledge

SaaS familiarity

Education

Bachelor’s degree or equivalent

Job description

About Us

At the company, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. the company protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by the company all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. the company was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At the company, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in.

Available Location: Spain

What You'll Do

The Pre-Sales Solution Engineering organization owns the technical sales of the the company solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.

You are a customer facing technologist within the the company Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of the company products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of the company products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to the company solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customers' organization level
• Lead demo and proof-of-concept activities for the company prospects and customers
• Demonstrate your expertise of the company with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize the company externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your the company teammates.

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures.
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Compensation

For Spain based hires: Estimated annual salary is between €73,000-100,000.

This role is eligible to earn incentive compensation under the company’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in the company’s equity plan.

What Makes the company Special?

We're not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by the company's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer‑focused service the company has