Solutions Engineer

viavisolutions; San Jose (CA); On-site; USD 93,000 - 173,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life and disability insurance

401(k)

Bonus program

Job summary

VIAVI Solutions in San Jose, CA seeks a seasoned Pre-Sales professional to drive technical strategy for key accounts. You will tailor presentations, lead proof-of-concept activities, and translate customer needs into compelling, value-driven solutions across networking and test technologies.

Ideal candidates bring 5+ years in technical sales or pre-sales in telecom or test & measurement, with deep networking and routing knowledge. Cisco experience is a plus.

Qualifications

• Bachelor's degree in Engineering or related technical field or equivalent work experience.
• Minimum 5 years of experience in technical sales, business development, or pre-sales in telecoms or test & measurement.
• Proven track record with large strategic accounts, preferably Cisco or major OEMs.
• Strong networking, security, and application knowledge; IP/Ethernet tech and routing protocols.

Responsibilities

• Partner with account teams to drive technical strategy and solution design for key accounts.
• Provide direct pre-sales support, tailoring product presentations and demonstrations.
• Understand customer needs and translate them into consultative, value-driven solutions.
• Lead proof-of-concept activities and successful technical evaluations.
• Collaborate with sales, product marketing, and engineering to relay customer requirements.

Skills

Networking

Network security

IP & Ethernet tech

Routing protocols

Python (plus)

Communication

Customer relationship

Education

Bachelor's degree in Engineering or related technical field

Tools

TestCenter

CyberFlood

Viavi Tools

Keysight/Ixia

BreakingPoint Systems

Job description

Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Pre-Sales Support & Customer Engagement

• Partner with account teams to drive technical strategy and solution design for key accounts.
• Provide direct pre-sales support to customers, tailoring product presentations and delivering technical demonstrations.
• Understand customer business needs and translate them into consultative, value-driven solutions.
• Lead proof-of-concept activities, ensuring successful technical evaluations.

Collaboration & Solution Development

• Work with internal and external teams to anticipate, qualify, and respond to customer needs.
• Serve as liaison between sales, product marketing, and engineering to communicate customer requirements and feature requests.
• Provide post-sales technical support and ongoing customer training as required.
• Collaborate with VIAVI Support and Engineering teams to resolve technical issues quickly and effectively.

Relationship Building

• Build and maintain trusted technical relationships with strategic customers, particularly large accounts such as Cisco.
• Develop long-term customer partnerships to support account growth and ongoing success.

Education & Experience

• Bachelor's degree from an accredited university in Engineering or related technical field (or equivalent work experience).
• Minimum 5 years of experience in technical sales, business development, or pre-sales in the telecommunications, networking, or test and measurement industry.
• Proven track record managing large strategic accounts, preferably Cisco or other major OEMs.

Pre-Requisites / Skills / Experience Requirements:

Technical Expertise

• Strong background in networking, network security, and applications .
• Hands-on experience with IP and Ethernet technologies : Data Center Ethernet, 1.6T/800/400/100/40/10GigEth, L4-L7 technologies, AI/ML, RoCEv2/CCL.
• In-depth knowledge of routing protocols : IPv4/IPv6, RIP, BGP, OSPF, ISIS, RSVP-TE.
• Familiarity with MPLS protocols : RSVP-TE, LDP.
• Application-level protocol knowledge: HTTP(S), TCP/IP .
• Experience with test platforms such as: TestCenter, CyberFlood, Viavi, Keysight/Ixia, BreakingPoint Systems (preferred).
• Programming/scripting experience in Python (a plus).
• Cisco certifications ( CCNA, CCNP, CCIE ) are highly desirable.

Soft Skills

• Outstanding interpersonal skills with strong verbal and written communication abilities.
• Analytical thinker with strong problem-solving skills and attention to detail.
• Service-oriented, positive, and self-motivated, with the ability to work independently.
• Excellent organizational and time management skills.
• Strong commitment to building and maintaining long-term customer relationships.

VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

Job Posting Pay Range: 93,100 to 172,900 Exceptional qualifications, experience and location may impact salary.

VIAVI offers a competitive benefits package that includes the following:

• paid time off
• health
• life and disability insurance
• 401(k)
• bonus program