Solutions Engineer

QUALCOMM, Inc.; North Carolina; On-site; USD 113,000 - 170,000; Full time

Benefits offered by this job

RSU program

Annual bonus

Benefits package

Job summary

Qualcomm Technologies, Inc. is seeking a Software Applications Engineer in North Carolina to provide technical expertise on software systems, support business development, and develop customer-specific requirements. You will participate in pre- and post-sales activities, troubleshooting, and documentation.

You will collaborate with cross-functional teams, generate data dashboards, and coordinate customer trials to drive deployments and product success.

Qualifications

• Bachelor's degree or higher in a relevant field; 2+ years of Software Applications Engineering or related experience.
• 1+ year of programming with C, C++, Java, Python, etc.
• Experience with debugging techniques; customer-facing experience preferred.

Responsibilities

• Provide technical expertise of software systems through presentations for business development and product demonstrations.
• Address customer questions and troubleshoot software issues with cross-functional teams.
• Develop and maintain customer-specific software requirements and documentation.
• Generate data analysis dashboards and coordinate customer trials to support deployments.
• Collaborate with engineering, QA, and marketing to ensure successful product launches and support.

Skills

C

C++

Java

Python

Debugging

Customer-facing

Data analysis tools

Education

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field

Master's degree in Engineering, Information Systems, Computer Science, or related field

PhD in Engineering, Information Systems, Computer Science, or related field

Tools

Data analysis tools

Job description

Company:Qualcomm Technologies, Inc.Job Area:Engineering Group, Engineering Group > Software Applications EngineeringGeneral Summary:As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Application Engineer, you will provide technical expertise of software systems through technical presentations in support of business development, product demonstrations, design and development of customer specific requirements, commercialization, and maintenance of Qualcomm products. Qualcomm Engineers collaborate with cross-functional teams and customers to address questions, issues, debugging, or troubleshooting regarding software systems and applications.In this role, you will provid customer solutions including customer troubleshooting, documentation, and 3rd party testing.Roles/Responsibilities:Pre and post sales calls with customersCustomer troubleshootingOrchestrate documentation efforts across development, QA and marketingCoordinate customer trialsParticipate in requirements generation as the voice of the customerGenerate data analysis dashboards as requiredMinimum Qualifications:• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.ORPhD in Engineering, Information Systems, Computer Science, or related field.• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.• 1+ year of any combination of academic and/or work experience with debugging techniques.Preferred Qualifications:Ability to work with customers, ability to coordinate activities across multiple organizations, knowledge of location technology preferred, ability to work with data analysis toolsMaster's Degree in Engineering, Information Systems, Computer Science, or related field.3+ years of Software Applications Engineering, Software Development experience, or related work experience.1+ year of work experience in a role requiring interaction with leadership.Experience in a customer-facing role.Principal Duties and Responsibilities:• Leverages Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.• Collaborates with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions.• Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.• Assesses potential application of company products, prepares product specifications, disseminates technical information on specific software areas, and/or troubleshoots issues regarding software tools and products.• Writes detailed product technical documentation, application notes, and FAQs.Level of Responsibility:• Works under supervision.• Decision-making may affect work beyond immediate work group.• Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.• Has a moderate amount of influence over key organizational decisions.• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [e-mail] or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.Pay range and Other Compensation & Benefits :$113,000.00 - $169,600.00The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .If you would like more information about this role, please contact Qualcomm Careers .