Solutions Engineer

Baselayer; New York (NY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Join a leading company as a Solutions Engineer in New York, where you will bridge technical solutions with customer success for top financial institutions. The role requires a detail-oriented problem-solver with a passion for technology and collaboration. You'll help customers implement solutions that create real business value, while enjoying flexible PTO and healthcare benefits.

Benefits

Flexible PTO

Excellent healthcare

Paid time off

Qualifications

• 2+ years of experience in a technical role or customer-facing position.
• Fundamental knowledge of API concepts and web technologies.
• Experience in solutions engineering or technical customer success is a plus.

Responsibilities

• Provide technical consultation and implementation strategies for identity verification solutions.
• Guide customers through API integrations and ensure successful deployment.
• Create technical documentation and develop implementation guides.

Skills

Problem-solving

Technical Consultation

API concepts

Detail-oriented

Collaboration

Job description

Join to apply for the Solutions Engineer role at Baselayer

Join to apply for the Solutions Engineer role at Baselayer

Get AI-powered advice on this job and more exclusive features.

With experience across far-ranging banks, Fortune 500 tech co's, fintech unicorns , and AI experts, Baselayer is built by financial institutions, for financial institutions. Started in 2023 by experienced founders Jonathan Awad and Timothy Hyde, Baselayer has raised $20 Million and hit $2 Million in ARR faster than any other identity company in history. Today more than 2,000 Financial Institutions and Government Agency customers later, Baselayer is revolutionizing the way businesses approach fraud prevention and compliance.

Check out their press release here → https://baselayerhq.com/press/

About You

You're a technical bridge-builder who thrives at the intersection of engineering and customer success. You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems. You're energized by helping customers implement solutions that drive measurable business value.

Must-Have Requirements

• You have 2+ years of experience in a technical role, product management, or customer-facing position
• You possess fundamental knowledge of API concepts and web technologies
• You're detail-oriented and able to document requirements effectively
• You're a natural problem-solver who enjoys finding solutions to complex challenges
• You're adaptable and can navigate ambiguity with confidence
• You're highly collaborative and enjoy working with cross-functional teams

Nice-to-Have

• Experience in solutions engineering, implementation, or technical customer success
• Familiarity with identity verification, KYC/KYB processes, or financial compliance
• Experience with fintech or financial institutions
• Experience leading technical discovery calls, product demos, or implementation workshops

Responsibilities

• Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions
• Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products
• Solution Design: Create technical documentation and implementation plans that address specific customer needs
• Product Demonstrations: Deliver technical demonstrations that showcase Baselayer's capabilities
• Cross-functional Collaboration: Work closely with sales, product, and engineering teams
• Technical Documentation: Develop implementation guides and solution architectures for various customer scenarios
• Customer Training: Educate customers on Baselayer's products and APIs
• Feedback Loop: Collect and communicate customer feedback to product and engineering teams
• Continuous Learning: Stay current with industry trends and emerging technologies in the identity verification space
• Post-implementation Support: Provide ongoing technical guidance to ensure customer success
• Hybrid in NYC. In office 3 days/week
• Flexible PTO
• Smart, genuine, ambitious team

Baselayer is dedicated to a vibrant and diverse company culture.We offer a variety of co-working options, with 2–3 days in office together, and optional company social events.

It’s important to us that your physical and mental health are taken care of. To that end, we provide excellent healthcare, dental, and vision, and paid time off.

Salary Range

$95k – $130k + Equity - 0.05% – 0.25%

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Baselayer by 2x

Sign in to set job alerts for “Solutions Engineer” roles.

Solutions Engineer - Renewable Energy Project Development

New York, NY $150,000.00-$170,000.00 1 month ago

New York, NY $111,000.00-$151,000.00 2 days ago

Solutions Engineer, Higher Education (English)

New York, NY $137,000.00-$200,000.00 1 week ago

Solutions Engineer - Energy & Environmental Systems

Brooklyn, NY $150,000.00-$170,000.00 1 month ago

New York, NY $120,000.00-$120,000.00 3 weeks ago

New York, NY $170,000.00-$200,000.00 1 week ago

Manhattan, NY $110,000.00-$160,000.00 1 week ago

New York, NY $120,000.00-$180,000.00 4 months ago

New York, NY $170,000.00-$250,000.00 1 week ago

New York, NY $88,200.00-$163,800.00 1 week ago

New York, NY $125,000.00-$175,000.00 14 hours ago

AI Engineer – Azure AI Foundry & LLM Solutions

New York City Metropolitan Area $119,015.00-$170,000.00 3 days ago

New York, NY $150,000.00-$180,000.00 2 months ago

New York, NY $95,500.00-$120,000.00 7 months ago

New York, NY $117,000.00-$173,000.00 2 weeks ago

New York, NY $150,000.00-$250,000.00 8 months ago

Solutions Consultant 1 (Pre Sales Engineer) 1- SLED

New York, NY $35,000.00-$180,400.00 1 week ago

New York, NY $120,000.00-$150,000.00 5 months ago

New York, NY $120,000.00-$145,000.00 2 months ago

New York, NY $80,000.00-$130,000.00 1 year ago

New York, NY $140,000.00-$160,000.00 3 days ago

New York, NY $85,000.00-$120,750.00 2 days ago

New York, NY $120,000.00-$170,000.00 1 hour ago

New York, NY $145,000.00-$165,000.00 4 months ago

Solutions Consultant 1 (Pre Sales Engineer) 1- SLED

Solutions Consultant 1 (Pre Sales Engineer) 1- SLED

(Pre Sales) Cloud Solutions Architect with IOT and Industry 4.0 Experience - Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.