Solutions Engineer

Basis AI; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Premium Medical, Dental, and Vision coverage

Unlimited PTO + 12 paid holidays

Daily meal stipends

Pre-tax commuter benefits

401(k) retirement plan

Parental Leave

Job summary

A tech company in New York is seeking a Solutions Engineer to serve as the technical backbone for their customer deployments. The ideal candidate will have over 4 years in technical roles, strong SQL skills, and experience with API integrations. You'll be responsible for ensuring the integration of Basis into workflows, managing multiple deployments, and leading technical troubleshooting sessions. The role comes with competitive benefits, including unlimited PTO, health coverage, and office perks.

Qualifications

• 4+ years in technical implementation or solutions engineering.
• Strong SQL proficiency for data analysis.
• Experience with API integrations in financial services.

Responsibilities

• Provide technical support for customer deployments.
• Ensure seamless integration of our platform.
• Manage multiple technical deployments simultaneously.

Skills

Technical implementation

Solutions engineering

SQL proficiency

API integrations

Technical troubleshooting

Enterprise data integrations

Job description

About Basis

Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.

We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale.

Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders.

"Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." — Prashant Mital, Applied AI Lead, OpenAI

About the role

Over the last two decades, we’ve seen several waves of software deployment models, from on‑prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward‑deployed engineers.

Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence.

Read about Deployed Intelligence at Basis here: https://www.getbasis.ai/blogs/introducing-deployed-intelligence

As a Solutions Engineer on our Deployed Intelligence team, you'll be the technical backbone of our customer deployments. Working closely with DI Strategists who lead enterprise customer engagements, you'll ensure seamless technical integration of Basis into our customers’ workflows. You'll own the critical connections that power our platform while serving as the bridge between customer needs and our engineering team.

Location: NYC, Flatiron office. In‑person team.

Ideally, you will have the following experience:

• 4+ years in technical implementation, solutions engineering, or similar customer‑facing technical roles
• Strong SQL proficiency for data analysis and troubleshooting
• Experience with API integrations, particularly in financial services or enterprise SaaS
• Track record of managing multiple technical deployments simultaneously
• Comfort leading technical troubleshooting calls with customers and internal IT teams
• Experience with enterprise data integrations and connectivity solutions is a plus

Benefits at Basis

• Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
• Time off: Unlimited PTO + 12 paid company holidays.
• In‑Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
• Financial Benefits: Pre‑tax commuter benefits and 401(k) retirement plan
• Team Culture: Monthly office activities and frequent optional team happy hours.
• Parental Leave