Solutions Engineer

Atlassian; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health & wellbeing resources

Paid volunteer days

Job summary

Atlassian is seeking a customer-facing technical leader in New York to drive the technical evaluation and sales process. You will partner with Account Executives to run POCs and pilots, demonstrate platform value, and ensure technical feasibility of proposed solutions.

You will guide discovery sessions, ask targeted questions about engineering workflows, and design tailored integrations of Atlassian APIs with complex client processes, delivering measurable business impact.

Qualifications

• Experience leading technical evaluations and pilots within a sales cycle.
• Ability to translate technical concepts into clear business value.
• Familiarity with client engineering workflows and deployment practices.

Responsibilities

• Lead technical evaluations and POCs with Account Executives.
• Run technical discovery sessions to understand client needs and goals.
• Ask detailed questions about engineering processes, branching, and tooling.
• Design and propose technical integration solutions for company APIs.
• Act as trusted advisor on deployment methods and analytics integrations.
• Capture feedback and inform product/engineering roadmaps.

Skills

Ruby/Rails

APIs/REST

SQL

CI/CD

Deployment workflows

Branching strategies

Technical discovery

Communication skills

Stakeholder management

Tools

Git

GitHub CLI

Job description

Responsibilities

• Lead Technical Evaluations: Partner closely with Account Executives to drive and lead all technical aspects of the sales cycle, including Proof-of-Concepts (POCs) and Pilots, ensuring clear demonstration of platform value and technical feasibility.
• Discovery and Strategy: Lead technical discovery sessions to deeply understand client needs, existing engineering workflows, and high-level goals.
• Consultative Questioning: Ask thoughtful, detailed questions to uncover critical information about the client’s engineering processes, branching strategies, deployment workflows, and existing tooling.
• Solution Design: Design and propose tailored technical solutions for integrating the company's APIs with complex client workflows to meet evaluation success criteria.
• Trusted Advisory: Act as a trusted advisor to potential clients, providing strategic guidance on best practices for deployment methodologies and analytics integrations.
• Feedback Loop: Capture and synthesize technical feedback from prospects to collaborate closely with the Product and Engineering teams, informing product enhancements and roadmap priorities.

Qualifications

Technical Skills:

• Exposure to programming (Ruby/Rails preferred) with a solid understanding of APIs and RESTful services.
• Experience with version control systems like Git and the GitHub CLI.
• Familiarity with SQL.
• Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.

Consultative Skills:

• Excellent communication and presentation skills, with extensive experience leading high-stakes client discussions and product demonstrations.
• Ability to translate complex technical concepts into clear business value.
• Strong organizational skills to manage technical follow-ups and resource delivery across multiple active opportunities.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.