Solutions Engineer

Atlassian; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Wellbeing programs

Job summary

At Atlassian, a Washington, DC-based technical solutions role seeks a professional to lead technical evaluations, POCs, and pilots with potential customers. You will partner with Account Executives to demonstrate platform value and guide discovery sessions to understand client needs.

You will design tailored integrations for client workflows, translate complex technical concepts into business value, and relay feedback to Product and Engineering to shape our roadmap.

Qualifications

• Experience with Ruby/Rails and APIs.
• Proficient with Git and GitHub CLI for source control and collaboration.
• Solid SQL knowledge and data handling.
• Understanding of CI/CD pipelines and deployment workflows.

Responsibilities

• Lead Technical Evaluations: work with Account Executives to drive all technical aspects of the sales cycle, including POCs and pilots.
• Discovery and Strategy: run technical discovery sessions to understand client needs and goals.
• Consultative Questioning: ask detailed questions about engineering processes and deployment workflows.
• Solution Design: design and propose tailored technical solutions integrating Atlassian APIs with client workflows.
• Trusted Advisory: provide guidance on deployment methodologies and analytics integrations.
• Feedback Loop: synthesize client feedback and inform product roadmap priorities.

Skills

Ruby/Rails exposure

APIs & RESTful services

Git

GitHub CLI

SQL

CI/CD

Tools

Git

GitHub CLI

CI/CD tooling

Job description

Responsibilities

• Lead Technical Evaluations: Partner closely with Account Executives to drive and lead all technical aspects of the sales cycle, including Proof-of-Concepts (POCs) and Pilots, ensuring clear demonstration of platform value and technical feasibility.

• Discovery and Strategy: Lead technical discovery sessions to deeply understand client needs, existing engineering workflows, and high-level goals.

• Consultative Questioning: Ask thoughtful, detailed questions to uncover critical information about the client’s engineering processes, branching strategies, deployment workflows, and existing tooling.

• Solution Design: Design and propose tailored technical solutions for integrating the company's APIs with complex client workflows to meet evaluation success criteria.

• Trusted Advisory: Act as a trusted advisor to potential clients, providing strategic guidance on best practices for deployment methodologies and analytics integrations.

• Feedback Loop: Capture and synthesize technical feedback from prospects to collaborate closely with the Product and Engineering teams, informing product enhancements and roadmap priorities.

Qualifications

Technical Skills

• Exposure to programming (Ruby/Rails preferred) with a solid understanding of APIs and RESTful services.

• Experience with version control systems like Git and the GitHub CLI.

• Familiarity with SQL.

• Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.

Consultative Skills

• Excellent communication and presentation skills, with extensive experience leading high-stakes client discussions and product demonstrations.

• Ability to translate complex technical concepts into clear business value.

• Strong organizational skills to manage technical follow-ups and resource delivery across multiple active opportunities.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.