Solutions Engineer

020 Cisco Systems, Inc.; Dallas (TX); On-site; USD 239,000 - 315,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) plan with Cisco matching

Paid parental leave

Disability coverage

Life insurance

Paid holidays

Floating holiday

Birthday day off

Year-end holiday shutdown

Wellness days

Job summary

Cisco Systems, Inc. in Dallas is seeking a technical sales professional to lead customer engagements, translate business needs into technical requirements, and act as trusted advisor across accounts.

You will collaborate with the account teams, design solutions from Cisco's portfolio, and drive cross-architecture opportunities while shaping strategic plans with customers and partners.

Qualifications

• Minimum: Bachelors degree with 12+ years of related experience, or Masters with 8+ years, or PhD with 5+ years.
• 5+ years of broad and deep technical knowledge across security, observability, event, or network management.
• Experience building and maintaining positive relationships with customers and partners (preferred).

Responsibilities

• Leads engagements with IT and business decision makers at customers/partners.
• Translates customer needs into technical requirements and drives solutions.
• Manages the internal sales process, including strategy and planning.
• Designs and presents Cisco-based solutions meeting customer requirements.
• Leads cross-architecture roadmaps and contributes to GTM plans.

Skills

Technical sales

Security/observability

Education

Bachelor's degree + 12 yrs

Master's degree + 8 yrs

PhD + 5 yrs

Job description

The application window is expected to close on: 09/29/2026

Meet the Team

Join a team of Splunk Solutions Engineers! These technically skilled, solutions-focused individuals build positive relationships, understand customer needs and deliver innovative, effective outcomes. Groundbreaking ideas impact everything; here that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. Seize the opportunity to work with a close-knit group of forward-thinkers and technical problem-solvers, delivering impactful results!

Your Impact

Technical sales professional, leading the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an authority, or trusted technical advisor by the account team and customer/partner

Specialization and Focus

Solid understanding of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)

Customer Engagement and Accountability

Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements

The Internal Sales Process

Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning

Corporate Interlock

Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics

Typical Sales Cycle

Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal

Success Measures

Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis Leads multi-year strategic plans by integrating Cisco’s portfolio with its ecosystem and partner network Leverages deep expertise of Cisco’s portfolio to create new knowledge and collaborates with engineering to shape future products Leads organizations’ technical strategy as a trusted technology and business advisor to C-suite executives Unifies customer’s business vision with emerging industry trends to develop cross-architecture solutions Leads disruptive cross-architecture roadmaps for customers Conceives the overarching vision for demand generation and enablement imperatives Unlocks customer’s untapped market potential through cross-architecture strategies Steers demonstrations to showcase tailored solutions, driving transformation and meeting key business objectives Uses advanced competitive intelligence to drive sustainable market advantage for Cisco Unifies and integrates a diverse coalition of stakeholders to drive synergies and nurture deep, enduring customer relationships Shapes SE teams, engineering teams and leadership to develop innovative knowledge-sharing frameworks, and steer cross-functional informative strategies Drives organizational agility by developing GTM-wide market adaptation strategies

Minimum Qualifications

• Bachelors degree+ 12 years of experience, or Masters degree+ 8 years of related experience, or PhD + 5 years of experience
• 5+ years of broad and deep technical knowledge across one of the following areas: Security, observability, event, or network management

Preferred Qualifications

• Demonstrable experience building and maintaining positive relationships with customers and partners.
• Communication and presentation skills with internal partners or external customers
• Observability or security pre-sales experience
• Relevant industry certifications relevant to your specialty
• Experience in a thought leadership role (e.g., public speaking, writing technical blogs or whitepapers)

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $239,200.00 to $314,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

Benefits

• medical
• dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year
• plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50 and 75%; 1% of incentive target for each 1% of attainment between 75 and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $266,100.00 - $394,300.00 Non-Metro New York state & Washington state: $246,800.00 - $383,500.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.