Director, Services Sales

020 Cisco Systems, Inc.; Chicago (IL); On-site; USD 371,000 - 479,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with Cisco matching

Paid parental leave

Disability coverage

Life insurance

Paid holidays

Job summary

Cisco Systems, Inc. is seeking a field sales leader to oversee multiple teams handling complex service and buying program opportunities with top-tier accounts. You will guide multi-year, high-value deals, align strategies with customer objectives, and drive regional profitability.

You will coach teams, develop data-driven account plans, forecast rigorously, and collaborate with partners and Cisco account teams to maximize growth.

Qualifications

• Experience in technology sales leadership roles with responsibility for teams and driving sales overachievement.
• Experience leading sales organizations focused on services, buying programs, or a mix of both.
• 10+ years managing complex sales cycles with multiple stakeholders and strategic accounts.
• Proven ability to develop and execute sales strategies aligned with customer objectives.

Responsibilities

• Oversee multiple teams managing complex service and buying program opportunities with top-tier accounts.
• Drive multi-year, high-value deals involving multiple stakeholders and regional profitability.
• Coach teams to align with customer needs, develop data-driven account strategies, and collaborate cross-functionally.
• Improve forecasting accuracy and mentorship to achieve superior quota performance across field, partner, and virtual teams.

Skills

Sales leadership

Team coaching

Strategic account management

Sales strategy development

Cross-functional collaboration

Job description

The application window is expected to close on: 09/03/2026 Candidates must reside in Central US territory

Meet the Team

Join a dynamic sales organization that leads and manages a field Services and Buying Program sales team, driving services growth across Cisco’s Product portfolio and Software Enterprise Agreements. Our specialist team drives business outcomes for our customers in close collaboration with Partners and Cisco Account teams.

We foster a culture of innovation, growth, strategic alignment, and customer-centricity, working across geographies and segments to deliver impactful business outcomes.

Your Impact

As a field sales leader, you will oversee multiple teams managing complex service and buying program opportunities with top-tier accounts. You will be accountable for multi-year, high-value deals involving multiple stakeholders, driving financial and strategic objectives including regional profitability, competitive positioning, and market expansion.

You will coach your teams to align with evolving customer needs, develop data-driven account strategies, and collaborate cross-functionally to maximize growth.

Your role includes driving forecasting accuracy, innovation adoption, and mentoring to achieve superior quota performance while fostering collaboration across field, partner, and virtual teams.

Minimum Qualifications

Experience in technology sales leadership roles with responsibility for teams and building high performance teams, and driving sales overachievement.

Experience leading sales organizations focused on services, buying programs, or a combination of both.

10 + years experience managing complex sales cycles involving multiple stakeholders and strategic account management.

10+ years experience in developing and executing sales strategies that align with customer business objectives.

Experience coaching and developing sales teams to achieve revenue and growth targets.

Preferred Qualifications

Experience in managing regional or global sales operations with P&L responsibility.

Familiarity with Cisco’s service offerings and buying program solutions.

Ability to leverage data and customer insights to influence sales strategies and outcomes.

Strong collaboration skills across cross-functional teams and partner ecosystems.

Proven ability to innovate and drive adoption of new sales methodologies and tools.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.

These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.

Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $370,600.00 to $478,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate’s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. Employees Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short disability coverage
• Long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year
• Plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year
• Accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

Salary Ranges by State

The applicable full salary ranges for this position, by specific state, are listed below:

• New York City Metro Area: $419,700.00 - $638,600.00
• Non-Metro New York state & Washington state: $404,800.00 - $595,800.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn’t just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.