Solutions-Driven Customer Service & Sales Specialist

The Home Depot; Danville (VA); On-site; USD 24,000 - 36,000; Full time

Job summary

The Home Depot in Danville, VA is seeking a Customer Service/Sales associate to provide fast, friendly, and knowledgeable assistance to customers. You will greet shoppers, qualify needs, recommend products, and close sales while keeping aisles stocked, clean, and safe.

The role involves learning various departments and working with teammates to deliver exceptional service. Successful candidates understand basic product information, prioritize safety, and strive to exceed customer expectations.

Qualifications

• Greet customers and assess needs; qualify opportunities and recommend orders.
• Learn product features and benefits to inform customers.
• Follow safety training and shop policies to maintain safe environments.

Responsibilities

• Maintain in-stock conditions and keep departments clean and presentable.
• Greet, assist, and guide customers to close sales.
• Collaborate with department staff and supervisors to deliver great service.

Skills

Customer service

Sales skills

Communication

Tools

POS system

Job description

The Home Depot in Danville, VA is seeking a Customer Service/Sales associate to provide fast, friendly, and knowledgeable assistance to customers. You will greet shoppers, qualify needs, recommend products, and close sales while keeping aisles stocked, clean, and safe.

The role involves learning various departments and working with teammates to deliver exceptional service. Successful candidates understand basic product information, prioritize safety, and strive to exceed customer expectations.