Solutions Director

Lyra Health, Inc.; Northern (KY); Hybrid; USD 168,000 - 231,000; Full time

Benefits offered by this job

Healthcare coverage

Equity grants

401K with matching

Job summary

Lyra Health, Inc. seeks a strategic Solutions Director to own development, execution, and lifecycle of Health Plan/Health System solutions. You will collaborate with Sales, Product, Clinical, and Finance to commercialize services technology and solve critical business problems.

You will lead packaging, pricing, and go-to-market enablement, while guiding cross-functional teams to optimize performance and customer value across the solution lifecycle.

Qualifications

• 10+ years of experience in a strategic role within an enterprise B2B technology or health care company.
• Experience defining and launching complex solutions that bundle software/technology with services.
• Strong business acumen and analytical skills with data-driven decision-making.
• Proven ability to lead and influence cross-functional teams without direct authority.
• Excellent communication of complex concepts to executives and product teams.

Responsibilities

• Own development, execution, and lifecycle of Health Plan/Health System solutions.
• Define, standardize, document services, KPIs, SLAs, differentiation, and pricing.
• Collaborate with Product Management to influence platform roadmap and delivery model.
• Lead GTM efforts with Sales, Product Marketing, Enablement, and Finance to enable adoption and profitability.

Job description

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role:

We are seeking a strategic and customer-obsessed Solutions Director to own the development, execution, and lifecycle of our Health Plan/Health System new solutions.

Working in close partnership with our Sales, Product, Clinical, and Finance orgs, the Solution Director will be responsible for commercializing our services technology and to solve critical business problems.

Responsibilities

1. Solution Development & Packaging:

• Partner with our Network and Clinical teams to define, standardize, and document the services included in the solution, including service KPIs, customer SLAs, differentiation, and pricing.

• Work with Pricing and Finance teams to develop compelling and profitable pricing and packaging models for the solution.

• Collaborate closely with Product Management to influence the technology platform roadmap, ensuring it supports the needs of the overall solution.

2. Go-to-Market & Enablement:

• Partner with GM and Product Marketing to develop clear and compelling solution positioning, value propositions, and messaging for internal and external audiences.

• Partner with Enablement to develop materials, including solution briefs, presentations, battle cards, ROI calculators, and proposal templates.

• Act as a subject matter expert (SME) for the solution, supporting the sales and pre-sales teams on critical sales with customers and prospects.

• Help train the sales, pre-sales, and customer development teams on the solution's value proposition and delivery model.

3. Performance & Lifecycle Management:

• Define and track key performance indicators (KPIs) for the solution, such as revenue, margin, market share, customer adoption, operational efficiency and customer satisfaction.

• Establish a continuous feedback loop with customers, sales, product, and clinical teams to gather insights and drive iterative improvements to the solution.

• Help to manage the entire solution lifecycle, from launch to renewal, making strategic decisions to optimize performance.

Qualifications

• 10+ years of experience in a strategic role within an enterprise B2B technology or health care company. Relevant experience includes product management, product marketing, sales leadership, client development, and/or management consulting.

• Demonstrated experience defining and launching complex solutions that bundle software/technology with services.

• Strong business acumen and analytical skills, with experience building business cases and using data to drive decisions.

• Proven ability to lead and influence cross-functional teams without direct authority.

• Exceptional ability to communicate complex technical and business concepts to a variety of stakeholders, from C-level executives to Product Managers.

• Skilled in engaging with prospects and customers/clients as part of a sales process.

Preferred Qualifications

• MBA or other advanced degree.

• Experience with value-based pricing and solution packaging strategies.

• Experience in health care and health plan contracting

$168,000 - $231,000 a year

As a full-time Solutions Director, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $168,000 to $231,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)

• Lyra for Lyrians; coaching and therapy services

• Equity in the company through discretionary restricted stock units

• Competitive time off with pay policies including vacation, sick days, and company holidays

• Paid parental leave

• 401K with up to 3% matching

• Monthly tech allowance

• We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!

We can’t wait to meet you.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability,genetic information or any other category protected by law.