Solutions Developer

M&T Bank Corporation; Buffalo (NY); In loco; USD 135.000 - 165.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Retirement plan

Volunteer time off

Descrizione del lavoro

M&T Bank Corporation is seeking a Solutions Developer to design and build enterprise Salesforce and Power Apps solutions in Buffalo, NY.

You will configure scheduling workflows with Coconut Scheduling, automate processes with Automic, and participate in Agile ceremonies to translate user stories into concrete technical deliverables.

Proficiency in Salesforce, SQL Server, Python, and REST integrations, plus experience with GitLab and VS Code, is required to support secure, scalable deployments.

Competenze

• Must have Salesforce administration and development experience in Agile environments.
• Experience with SQL Server, Python, and Automic for data processing and orchestration.
• Scheduling and Relationship Management development with Coconut Software, PowerApps, and CCM.

Mansioni

• Design and develop enterprise solutions with Power Apps and integrate with business systems.
• Implement Salesforce using Apex, LWC, Flows, Omni Studio, and related tools for omnichannel outcomes.
• Develop automation scripts and CI/CD pipelines; enable AI-driven automation with Copilot where applicable.

Conoscenze

Salesforce

SQL Server

Power Apps

Python

CI/CD

GitLab

Azure Entra

Agile

Formazione

Master’s degree in Computer Science or related field

Bachelor’s degree in Computer Science or related field

Strumenti

Automic

Coconut Scheduling

Visual Studio Code

Salesforce CRM tools

Git/GitLab

Postman

Jira

Confluence

Zephyr

Descrizione del lavoro

Title: Solutions Developer

Job Location: 1 Seneca St, Buffalo, NY 14203. Position requires in-office work four (4) days every week.

Job Description

• Design and develop enterprise solutions using Microsoft Power Apps, ensuring seamless integration with business systems.
• Configure and customize scheduling workflows with Coconut Scheduling for optimized resource management.
• Automate complex processes using Automic Automation for resilient orchestration across platforms.
• Participate in Agile ceremonies, translating user stories into actionable technical deliverables.
• Implement and customize Salesforce using Apex, Lightning Web Components (LWC), Flows, and Advanced Omni Studio expertise, Omni Scripts, Data Raptors, Flex Cards.
• Build and maintain dashboards, reports, and Salesforce CRMA analytics for actionable insights.
• Ensure compliance with Microsoft Entra, AD Groups, and SailPoint MyAccess for secure authentication and identity governance.
• Deploy and manage Salesforce Service Cloud, Experience Cloud, Financial Services Cloud, and Salesforce Knowledge.
• Integrate Salesforce with external systems via RESTful APIs and connected apps.
• Maintain development environments using VS Code and version control systems.
• Manage SQL Server databases, optimizing stored procedures and indexes for performance.
• Execute deployments through CI/CD pipelines using GitHub and GitLab, enforcing quality gates and branching strategies.
• Perform API testing and troubleshooting with Postman for Salesforce integrations.
• Develop automation scripts using Python for data processing and workflow optimization.
• Enable AI-driven automation through Microsoft Copilot integration with Salesforce to enhance productivity.
• Plan and execute production deployments with rollback strategies and compliance checks for zero-downtime releases.
• Integrate Seismic for content enablement, ensuring real-time synchronization of marketing and sales assets.
• Manage incidents proactively, applying monitoring, triage, and root cause analysis for SLA compliance.
• Implement Genesys integration with Salesforce for unified omni-channel customer engagement.
• Provide 24×7 ServiceNow support, leveraging automation for ticket resolution and escalation workflows.
• Utilize Atlassian tools Jira for agile tracking, Confluence for documentation, and Zephyr for test management.

Minimum Requirements

• Master’s degree (or foreign equivalent) in Computer Science, Software Engineering, or a related technical field plus three (3) years of experience in the job offered or as Software Engineer, Programmer Analyst, Salesforce Administrator, Network Engineer, or related occupation.
• Alternatively, a Bachelor’s degree (or foreign equivalent) in Computer Science, Software Engineering, or a related technical field plus five (5) years of experience in the job offered or as Software Engineer, Programmer Analyst, Salesforce Administrator, Network Engineer, or related occupation.
• Requires three (3) years of experience with the following: Salesforce administration and development, including experience in an Agile environment using Salesforce declarative setup user interface, OmniStudio, CRMA, Lightning Web Components (LWC), APEX code, and Visual Studio Code for editing LWCs, APEX, Experience Cloud, Knowledge Management and metadata;
• Experience with Data and Database management, including experience with SQL Server, Python, Automic;
• Scheduling and Relationship Management development, including experience with Coconut Software, PowerApps and Customer Contact Management (CCM);
• Experience with User Identity Management and Security, including experience integrating with Azure Entra;
• Experience with Gitlab and Atlassian Tools for source repository management and pipeline management, as well as application integrations utilizing Salesforce connected apps and RESTful API.

Salary

$150,155.00 - $150,155.00 per year

Location

Buffalo, New York, United States of America

M&T Bank Corporation

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.

Benefits

• As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year.

Core Values

Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do.

Equal Employment Opportunity Statement

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

Drug-Free Workplace

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.