Solutions Consultant - Small Law

LexisNexis; Miamisburg (OH); Hybrid; USD 48,900 - 81,500; Full time

Job summary

LexisNexis Legal & Professional in the Small Law market is seeking a Solutions Consultant/Legal Training Consultant. You will become an expert on LexisNexis products, provide education and support to legal professionals, retain and grow revenue within accounts, and build relationships within accounts and across teams.

This is a hybrid role requiring weekly in-office presence in Miamisburg, OH on Wednesdays and Thursdays.

Qualifications

• Must have a JD or comparable paralegal/legal experience.
• Excellent verbal and written communication skills.
• Comfort delivering virtual presentations and trainings.
• Proven sales and/or training experience.
• Experience using LexisNexis research tools.
• Ability to collaborate across teams and build internal/external relationships.

Responsibilities

• Provide consultative services to legal customers and prospects to maximize product use.
• Understand customer challenges and provide guidance, education and consultation.
• Reach out to customers by phone and email to identify training and product needs.
• Deliver presentations and trainings, highlight value propositions and differentiators to retain and drive revenue.
• Collaborate with internal partners to develop strategic account plans.
• Partner with sales to demonstrate products to grow revenue.
• Identify and share upsell leads with sales partners.

Skills

Verbal and written communication

Presentation and training delivery

Sales experience

Relationship building

Cross-team collaboration

Education

Juris Doctor or paralegal/legal experience

Tools

LexisNexis tools

Job description

Are you interested in an alternative legal career that combines legal expertise, training and sales?

Do you enjoy providing education and support to legal professionals?

About Our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About The Role

As a Solutions Consultant/Legal Training Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Legal Training Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.

This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.

Responsibilities

• Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
• Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
• Reaching out to customers via phone and email to uncover training and product needs
• Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
• Collaborating with internal partners to drive preference and develop strategic account plans
• Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
• Identifying and sharing upsell leads and opportunities with sales partners

Requirements

• Have a Juris Doctor, or comparable experience in a paralegal, legal secretary or law librarian role
• Display excellent verbal and written communication skills
• Possess comfortability with delivering presentations and trainings in a virtual environment
• Demonstrate excellent proven sales and/or training experience
• Have legal research experience or expertise using LexisNexis tools
• Be able to effectively partner and collaborate across teams with different functions
• Have the ability to build solid relationships internally and externally

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $48,900 - $81,500. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.