Solutions Consultant New

Chartbeat; Northern (KY); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401K with company match

Fully Paid Parental Leave

Phone and internet stipend

Wellness and coworking reimbursements

Unlimited PTO

11 paid holidays and December holiday閉

Job summary

Chartbeat is seeking a Solutions Consultant to lead client implementations of the AdBook+ platform. You will collaborate with Product, Engineering, and Client Success to translate client requirements into scalable configurations and workflows, guiding projects from discovery through go-live.

The role emphasizes technical aptitude, problem-solving, and client-facing consulting across multiple projects, with strong emphasis on delivering value and maintaining a high level of client satisfaction.

Qualifications

• Bachelor’s degree in a related field or 2-4 years of experience.
• Experience contributing to implementation playbooks, documentation, and best practices.
• Ability to translate business processes into technical solutions.
• Experience managing projects or implementation workstreams.

Responsibilities

• Lead implementation projects from onboarding to go-live, ensuring on-time delivery within scope.
• Design and configure AdBook+ platform features to support client workflows and best practices.
• Provide SME guidance, troubleshoot issues, and train client teams on platform functionality.
• Collaborate with Product, Engineering, Sales, and Client Success to deliver scalable solutions.

Skills

Analytical skills

Project management

Stakeholder communication

Cross-functional collaboration

Implementation experience

Technical troubleshooting

Documentation

Education

Bachelor’s degree or 2-4 years experience

Job description

Chartbeat Inc.is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.

Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.

About the Role

As a Solutions Consultant, you will work directly with clients during implementation and project engagements to design, configure, and deploy solutions within the AdBook platform. You will partner with internal teams across Product, Engineering, and Client Success to translate client business requirements into scalable technical solutions.This role is highly project-focused and requires a strong combination of technical aptitude, problem-solving, and client consulting skills.

Key Responsibilities

Lead Implementation Projects

• Guide clients through onboarding and implementation of the AdBook+ platform
• Translate business requirements into system configuration and workflows
• Deliver project milestones including discovery, configuration, testing, training, and go-live support
• Ensure projects are delivered on time and aligned with agreed scope

Design and Configure Solutions

• Become an expert in the features, capabilities, and configuration of the AdBook+ platform
• Configure system features to support client business workflows
• Provide recommendations on best practices and optimal platform use
• Support integrations and data workflows where applicable

Provide Technical and Product Expertise

• Serve as a subject matter expert during implementation and project engagements
• Troubleshoot configuration and workflow issues
• Provide training and guidance to client teams on platform functionality
• Document solutions and configuration approaches for internal and client reference

Collaborate Across Internal Teams

• Work closely with Product and Engineering to elevate and resolve technical issues
• Partner with Sales and Client Success to support solution design when needed
• Provide feedback to Product teams based on implementation experience and client needs

Qualifications

• Bachelor’s degree in a related field or 2-4 years of experience
• Contribute to implementation playbooks, documentation, and best practices
• Identify opportunities to improve delivery processes and client outcomes
• Share knowledge and mentor team members when appropriate
• Strong analytical and problem-solving skills
• Experience working with complex software platforms and client implementations
• Ability to translate business processes into technical solutions
• Experience managing projects or implementation workstreams
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders
• Strong organizational and time management skills
• Ability to manage multiple projects and priorities simultaneously
• Comfort working cross-functionally with Product, Engineering, and Commercial teams
• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The compensation range for this position is $90,000 - $115,000.

Diversity, Equity, and Inclusion Statement

At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.

Equal Opportunity Employment Statement

Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Chartbeat's CCPA disclosure notice can be found here .