Solutions Consultant

Xero; United States; On-site; USD 81,000 - 101,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

21 days PTO

Wellbeing leave (10 days)

Xtra Leave (5 days)

Volunteer day

12 paid holidays

Paid parental leave

Job summary

Xero is seeking a Solutions Consultant to act as a technical expert and strategic partner to our sales teams and accounting partners. You will own the technical solution strategy for opportunities, translating partner needs into scalable workflows that drive long-term platform adoption and value.

You will help shape partner success across their journey by identifying risks early, guiding product implementations, and delivering demonstrations and advisory sessions to upskill partner teams.

Qualifications

• Experience in pre-sales, technical account management, or solutions engineering within SaaS environments.
• Ability to translate complex technical concepts into clear, practical guidance for diverse audiences.
• Strong analytical problem-solving skills to diagnose technical roadblocks and map effective workflows.
• Collaborative approach focused on building trusted relationships with internal teams and external partners.

Responsibilities

• Leading technical scoping, workflow mapping, and custom solution design alongside sales teams.
• Supporting partner migrations and technical implementations using cloud accounting and workflow tools.
• Delivering clear product demonstrations and technical consulting sessions to help partners upskill their teams.
• Gathering partner feedback to inform product development and influence future platform capabilities.

Job description

The role / impact

As a Solutions Consultant, you will act as a key technical expert and strategic partner to both our sales team and accounting partners. You will own the technical solution strategy for assigned opportunities, translating complex partner needs into scalable workflows that support long-term platform adoption and value.

Your work directly shapes partner success across their entire journey. By identifying risks early, leading technical scoping, and guiding seamless product implementations, you will help small businesses and their advisors thrive while turning partners into long-term advocates for Xero.

The team & how they connect

Our team works at the intersection of sales, product, and customer success to guide accounting and bookkeeping partners through technical transitions. We collaborate closely with internal teams to share market feedback, solve operational roadblocks, and build strong relationships across the small business community. Together, we combine technical depth with consulting expertise to ensure our partners achieve maximum value from Xero.

Initially, the role will focus on

• Leading technical scoping, workflow mapping, and custom solution design alongside sales teams.
• Supporting partner migrations and technical implementations using cloud accounting and workflow tools.
• Delivering clear product demonstrations and technical consulting sessions to help partners upskill their teams.
• Gathering partner feedback to inform product development and influence future platform capabilities.

Where and how you can work

At Xero, we offer flexible working options designed to support performance and wellbeing. You will work in a hybrid model, combining remote working with intentional time in the office for collaboration, team connection, and boost days.

Here are some of the things we are looking for

• You bring an operational background within an accounting or bookkeeping firm, alongside a solid grasp of cloud accounting software ecosystems.
• Proven experience in pre-sales, technical account management, or solutions engineering within SaaS environments.
• A knack for communicating complex technical concepts into clear, practical guidance for diverse audiences.
• Strong analytical problem-solving skills that allow you to diagnose technical roadblocks and recommend effective workflow solutions.
• A collaborative approach focused on building trusted relationships with internal teams and external partners alike.

Compensation & Total Rewards

At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn’t just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.

The expected base salary range for this role in:

• $81,000 to $101,000 + commission USD

Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.

In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:

• Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.