Solutions Consultant

Apply; Northern (KY); Hybrid; USD 81,000 - 101,000; Full time

Benefits offered by this job

Total rewards

Comprehensive benefits

Paid time off

Paid parental leave

Job summary

Xero is seeking a Solutions Consultant to be a technical expert and strategic partner to our sales and accounting partners. You will own the technical solution strategy for opportunities, translating complex needs into scalable workflows that drive long-term platform adoption and value.

Your work shapes partner success across their journey, identifying risks early, guiding implementations, and helping small businesses thrive while turning partners into advocates for Xero.

Qualifications

• Experience in pre-sales, technical account management, or solutions engineering in SaaS.
• Ability to translate complex tech concepts into practical guidance.
• Strong analytical skills to diagnose roadblocks and propose workflows.

Responsibilities

• Lead technical scoping, workflow mapping, and solution design with sales.
• Support partner migrations and cloud-based implementations.
• Deliver technical demos and consulting to upskill partners.
• Gather feedback to inform product development and platform roadmap.

Skills

Pre-sales

Solutions engineering

Technical account management

Cloud accounting

Communication

Analytical thinking

Collaboration

Job description

The role / impact

As a Solutions Consultant, you will act as a key technical expert and strategic partner to both our sales team and accounting partners. You will own the technical solution strategy for assigned opportunities, translating complex partner needs into scalable workflows that support long-term platform adoption and value.

Your work directly shapes partner success across their entire journey. By identifying risks early, leading technical scoping, and guiding seamless product implementations, you will help small businesses and their advisors thrive while turning partners into long-term advocates for Xero.

The team & how they connect

Our team works at the intersection of sales, product, and customer success to guide accounting and bookkeeping partners through technical transitions. We collaborate closely with internal teams to share market feedback, solve operational roadblocks, and build strong relationships across the small business community. Together, we combine technical depth with consulting expertise to ensure our partners achieve maximum value from Xero.

Initially, the role will focus on

• Leading technical scoping, workflow mapping, and custom solution design alongside sales teams.
• Supporting partner migrations and technical implementations using cloud accounting and workflow tools.
• Delivering clear product demonstrations and technical consulting sessions to help partners upskill their teams.
• Gathering partner feedback to inform product development and influence future platform capabilities.

Where and how you can work

At Xero, we offer flexible working options designed to support performance and wellbeing. You will work in a hybrid model, combining remote working with intentional time in the office for collaboration, team connection, and boost days.

Here are some of the things we are looking for

• You bring an operational background within an accounting or bookkeeping firm, alongside a solid grasp of cloud accounting software ecosystems.
• Proven experience in pre-sales, technical account management, or solutions engineering within SaaS environments.
• A knack for communicating complex technical concepts into clear, practical guidance for diverse audiences.
• Strong analytical problem-solving skills that allow you to diagnose technical roadblocks and recommend effective workflow solutions.
• A collaborative approach focused on building trusted relationships with internal teams and external partners alike.

Compensation & Total Rewards

At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn’t just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.

The expected base salary range for this role in:

• $81,000 to $101,000 + commission USD

Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.

In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:

• Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.