Solutions Consultant

Valid8 Financial, Inc.; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Valid8 Financial, Inc. is seeking a dedicated professional to enhance customer engagement through its innovative platform, LAVA. The role involves working closely with large enterprise clients to identify business challenges and deliver customized solutions that meet their needs.

Qualified candidates should have a Bachelor’s degree in Computer Science or related field, with at least 5 years of experience in presales or implementation. Strong skills in communication and understanding of SaaS/CRM are essential.

Qualifications

• 5+ years of presales, implementation, or related experience.
• Strong ability to learn and articulate Lava's platform.
• Deep understanding of SaaS/CRM.

Responsibilities

• Engage with large enterprise prospects to identify challenges.
• Deliver tailored planning function-specific solutions.
• Influence customer success and build your presales brand.

Skills

Customer engagement

Solution design

Communication skills

CRM/SaaS knowledge

Education

Bachelor's degree in Computer Science or related field

Job description

LAVA is a real-time customer engagement and data activation platform. Our Realtime AI technology drives revenue generation, profitability, customer satisfaction and greater fan engagement by anticipating and responding to customer needs with hyper-personalized moments that transform the sports and live event experience. At the forefront of innovation, LAVA’s AI technology enables businesses to evolve into “cognitive enterprises” that are predictive, adaptive, and personalized. By creating customer moments that matter, LAVA is shaping the future of engagement and redefining possibilities for brands worldwide.

Primary Responsibilities

Engaging with targeted, large enterprise prospects to identify suboptimal business processes and related pain points

Ascertaining customer’s key business challenges and creatively selling Lava’s ability to solve solutions

Influencing customer success and building your unique presales brand in the process

Deliver planning function-specific solutions, demos, and messaging

At times, building models tailored to prospects’ specific requirements

Cross-training and mentoring teammates on solution expertise

Creating product awareness in the marketplace

Requirements

Bachelor’s degree in Computer Science or a related technical field preferred.

Minimum 5 years of experience in presales, implementation, and/or related experience.

Experience designing end-to-end solutions that fit customer requirements

Self-starter with a strong aptitude for quickly learning Lava’s platform and articulating its value

Thrive in an ever-changing, fast paced environment

Deep understanding of SaaS/CRM

Ability to map and optimize business workflows

Excellent communication, storytelling, and presentation skills, with a strong ability to build and maintain client relationships