Solutions Consultant

BigTime Software, Inc.; Chicago (IL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

401k with match

Parental leave

Job summary

BigTime Software, Inc. seeks a Solutions Consultant to align innovative solutions with real customer challenges, partnering with the Revenue Team to deliver demos, craft solution architectures, and guide the sales cycle from discovery to handoff.

You will work with internal experts and client decision-makers on AI-enabled, configurable PSA/CPQ workflows, integrations with Salesforce, HubSpot, Jira and QuickBooks, and create SOWs, scoping docs, and implementation plans.

Qualifications

• 2+ years in a SaaS Sales Engineer or Solutions Consultant role.
• Strong CRM, finance/accounting platforms, and project management tools knowledge.
• Experience with APIs, scripting, and AI tooling to build practical solutions.
• Ability to craft and deliver personalized software demonstrations.
• Clear, structured documentation (SOWs, scoping docs, capability comparisons).
• Excellent written and verbal communication with a customer-first mindset.
• Self-starter who thrives in fast-moving environments with ownership.

Responsibilities

• Lead engaging, value-driven product demos tailored to deal complexity.
• Develop deep expertise in BigTime's PSA, EPSA, and CPQ products.
• Lead discovery sessions and translate needs into solution architectures.
• Build SOWs, overlap analyses, and implementation scoping docs.
• Map objectives to product capabilities and demonstrate ROI.
• Maintain competitive positioning and adapt demo narratives in real time.
• Advise on platform integrations (Salesforce, HubSpot, Jira, QuickBooks, Sage Intacct).
• Assist with configuration, trials, and proof-of-concept development.
• Own or co-own sales-to-implementation handoff and cross-functional coordination.
• Identify AI-driven tooling to drive efficiency across sales and consulting.

Skills

SaaS Sales

Solutions Consulting

CRM experience

APIs & AI tools

Documentation

Communication skills

Ownership

Tools

Salesforce

Jira

HubSpot

Sage Intacct

QuickBooks

Job description

BigTime is seeking a dynamic Solutions Consultant to join our team and play a pivotal role in aligning innovative solutions to real-world customer challenges. As a key partner to the Revenue Team, you'll help drive growth by delivering compelling demos, crafting strategic solution architectures, and acting as a trusted advisor throughout the sales cycle, from first discovery call through implementation handoff.

You'll work across a range of customer needs, sizes and scopes: collaborating with internal stakeholders, technical experts, and client decision-makers to shape tailored technology solutions. This is an ideal opportunity for a high-performing, customer-obsessed professional who thrives in a fast-paced, collaborative SaaS environment and wants to go deep on a real product, not just run demos off a script. Our ideal candidate has experience in a software environment in a solutions-based role and is motivated to bring AI to the forefront of their tech career.

Who is BigTime?

BigTime is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest professional service firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.

BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Wroclaw, Poland. We've proudly been named on 'Crain's Best Places to Work' three years in a row. If you're motivated to join a hyper growth organization, we're eager to talk to you.

What We Offer:

• Competitive salary with performance-based bonuses.
• Company pays 100% of benefits, including medical, dental, vision, disability and life insurance.
• 401k with generous company match.
• Hybrid work schedule: in office 3 times a week.
• Generous time off and paid company holidays.
• Paid Parental Leave.
• Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water.
• Company provided latest technology & software tools.
• A collaborative team, strong growth culture, and opportunities to make an immediate impact.

What You'll Be Accountable For:

• Partner with Revenue Team to lead engaging, value-driven product demonstrations across a mix of quick discovery demos and deep technical deep-dives, tailored to deal complexity rather than a single fixed cadence.
• Develop and maintain deep expertise in BigTime's own PSA, EPSA, and CPQ products, including project and budget structures, revenue recognition, and configuration options, to serve as the internal and external subject matter expert.
• Lead discovery sessions with clients to surface business needs and technical requirements, and translate those into scoped solution architectures.
• Build and contribute to SOWs, capability overlap analyses, and implementation scoping documents as part of the sales cycle, not just as a post-sale handoff.
• Map customer objectives to product capabilities and illustrate measurable ROI through demos, documentation, and storytelling.
• Maintain command of competitive positioning against key alternatives in the PSA/CPQ space and adapt demo narratives and objection handling in real time.
• Act as subject matter expert on key platform integrations (e.g., Salesforce, HubSpot, Jira, QuickBooks, Sage Intacct) as they relate to BigTime's core product.
• Assist with platform configuration, trials, and proof-of-concept development for prospects.
• Own or co-own the handoff from sales to implementation, including documentation, requirements capture, and cross-functional coordination with the implementation team.
• Identify and build practical AI-driven tooling and workflows (e.g., API integrations, automation, transcript analysis) to drive efficiency across the sales and solutions consulting function.
• Collaborate cross-functionally on content creation, presentations, and enablement materials.
• Produce documentation, reference materials, and knowledge base content to support pre- and post-sale engagements.
• Contribute to internal enablement and external thought leadership (webinars, white papers, etc.).

What You Bring:

• 2+ years of experience in a SaaS Sales Engineer, Solutions Consultant, or related role.
• Strong understanding of CRM (Salesforce or similar), finance/accounting platforms, and/or project management tools.
• Comfort working with APIs, scripting, or agentic AI tools to build practical solutions, not just enthusiasm for AI as a concept.
• Proficient in crafting and delivering personalized software demonstrations that tell a compelling story.
• Ability to produce clear, structured documentation (SOWs, scoping docs, capability comparisons) under deal-cycle time pressure.
• Excellent communication skills, both written and verbal, with a knack for translating complex concepts into user-friendly language.
• Strategic problem-solver with a customer-first mindset and a bias for action.
• Self-starter who thrives in fast-moving environments, adapts quickly, and operates with a strong sense of ownership.

Bonus Points For:

• Experience supporting professional services firms or finance teams.
• Familiarity with integrations like Sage Intacct, QuickBooks, HubSpot, Jira, or Salesforce.
• Experience with PSA, ERP, or CPQ platforms specifically, rather than general SaaS tools.

The expected salary for this position ranges from $80,000 to $90,000 annually. The actual salary will be determined on an individualized basis, taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses.

Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work: in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are unable to sponsor or take over sponsorship of an employment Visa or STEM OPT at this time.