Solutions Architect, SMB (Presales)

EngineersOfAI; New York, Northern (NY, KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Stripe is seeking a Solutions Architect/Presales Engineer to partner with customers from the C-suite to technical teams, guiding complex opportunities to a technical win and shaping monetization strategies on Stripe’s platform. You will contribute to strategic account plans and propose tailored architectures that align with business goals.

You will design end-to-end platform solutions, lead executive briefings, coordinate proof-of-concept work, and drive adoption across global markets while

Qualifications

• 3+ years in a customer-facing engineering role such as solution consultant, solutions architect, or sales engineer for a global software enterprise.
• Executive engagement skills and presence with C-level stakeholders.

Responsibilities

• Be a key member of the Platform account team, identifying and closing complex opportunities and accelerating solution adoption.
• Act as trusted advisor to CIOs, CTOs, COOs, and other senior stakeholders to articulate Stripe solutions.
• Design end-to-end customer transformation journeys and roadmaps with deep third-party integrations.
• Lead customer discovery, present solutions in executive briefings, readouts, and demos.
• Expand Stripe footprint to new global markets and business units with new capabilities and local payment methods.

Skills

Customer-facing engineering

Solutions architecture

Pre-sales

Job description

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone's reach. Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

About The Team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe's platform prospects.

What You'll Do

As a member of the team, Solutions Architects/Presales Engineer build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption.
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations and solution demos.
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the "Voice of the Customer" to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customizations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 3+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong rel