Solutions Architect, Enterprise (Presales)

EngineersOfAI; New York, Northern (NY, KY); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Stripe is seeking a Solutions Architect to partner with C-level executives and technical decision makers, delivering prescriptive solutions and driving monetization opportunities.

You will architect end-to-end business solutions, align with customer roadmaps, and help expand Stripe’s footprint across global markets. Travel ~25% and collaboration across sales, product, and engineering are core to the role.

Qualifications

• Experience as an enterprise architect, senior solution architect or principal solution engineer.
• Proven track record advising enterprise-grade SaaS/Platform companies.
• Strong leadership and communication with senior executives.

Responsibilities

• Be a key member of an account team with deep involvement in defining the customer strategy.
• Identify and close new complex opportunities and accelerate solution adoption; align with customer roadmaps.
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders (CIO, CTO, COO, CRO, etc.).
• Design and apply Stripe solutions to customer challenges; articulate end-to-end transformation journeys and roadmaps with integrations.
• Conduct business analysis and background research on customers, industries, and competitors to support growth.
• Lead strategy engagements to align to business priorities and secure technical wins through executive briefings and solution demos.
• Expand Stripe’s footprint within accounts to new global markets and business units with new capabilities and local payment methods.
• Voice of the Customer to bring insights to leadership, product and engineering teams.

Skills

Enterprise architecture

Stakeholder management

Solution architecture

Thought leadership

Executive communication

Tools

3rd party integrations

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers.

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission‑critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe.

Responsibilities

• Be a key member of a Stripe account team with deep involvement in defining the customer strategy
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap.
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos.
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Who you are

You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.