Solutions Architect - SF Bay Area

Zilliz; Redwood City (CA); On-site; USD 250,000 - 285,000; Full time

Benefits offered by this job

Competitive compensation (cash + equity)

Regular bonus opportunities

Medical, dental, and vision insurance

Generous 401(k) plans

Job summary

Zilliz is looking for a skilled Technical Solutions Engineer in Redwood City to drive technical engagements with key customers. You will establish best practices for customer projects, build technical resources, and actively participate in the open-source community.

The ideal candidate will have over 5 years of experience in software development or consulting, a Bachelor's degree, and coding skills in languages such as Python or Java. Competitive compensation, including cash and equity, is offered, along with comprehensive benefits.

Qualifications

• 5+ years of experience in infrastructure software pre-sales, development, or consulting.
• Good understanding of open-source community and technologies.
• Experience with Milvus Vector Database is a plus.

Responsibilities

• Drive technical engagements with key customers to deliver quality solutions.
• Establish best practices to improve efficiency of customer projects.
• Build technical resources to address customer needs.
• Develop strategic relationships with potential clients.
• Support users/clients throughout the trial and delivery process.

Skills

Cloud-native

Database

Machine Learning

Python

Node.js

Go

Java

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or related field

Job description

Zilliz is a fast-growing startup developing the industry’s leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world’s most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization.

What you will do

• Drive technical engagements with key customers to deliver quality technical solutions and services.
• Establish repeatable motions and best practices to improve the efficiency of customer projects. Build technical resources such as tutorials, white papers, and tools to address customer needs.
• Play an active role in the open-source community. Work as a community technical expert and keep your influence by actively joining all types of community activities and events.
• Build long-term strategic relationships with potential clients and identify new opportunities in the user community.
• Responsible for communicating with key users/clients and providing them with help throughout the whole process of trial, testing, and delivering a full solution in production.

What we are looking for

• Bachelor's degree or above in Computer Science, Information Technology, or related field.
• Over 5 years of experience in infrastructure software pre-sales, development, or consulting.
• Good understanding of the following areas: Cloud-native, Database, and Machine Learning.
• Good understanding of open source and experience with an open-source community is ideal.
• A team player who is optimistic, integral, responsible, good at communicating, and willing to help other colleagues.
• A passionate learner and a powerful problem-solver with decisiveness.
• Coding experience in Python, Node.js, Go, or Java.
• We hope you can adapt to a fast-changing environment (i.e. the different stages of a startup company).
• Experience with Open Source Milvus Vector Database is nice to have.

Benefits

• Competitive compensation (cash + equity)
• Regular bonus and equity refresh opportunities
• Medical, dental, and vision insurance
• Paid time off, including vacation, sick leave, and global wellbeing days
• Generous 401(k) and regional retirement plans

$250,000 - $285,000 a year. The range above reflects total On-Target-Earnings (OTE). OTE is divided into 70% base salary and 30% variable commission based on quota attainment.

Zilliz is an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.