Solutions Architect - Public Sector

Jaide Health; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Open and inclusive culture

Weekly lunch stipend

Full health and dental benefits

6 weeks of vacation

Remote-flexible work arrangements

Job summary

Jaide Health in Washington, DC is seeking a Solutions Architect to enhance its Public Sector business. This hybrid role demands a Security Clearance, with responsibilities including customer engagement, developing Proof of Concepts, and collaborating with product teams. Ideal candidates possess over 5 years in a similar role, are well-versed in AI technologies, and have strong communication skills. The position offers an inclusive culture and comprehensive benefits, including 6 weeks of vacation and health benefits.

Qualifications

• 5+ years of public sector customer-facing technical pre/post sales experience.
• 2+ years in architecting or deploying NLP/AI/LLM Solutions.
• Excellent communication skills for diverse audiences.

Responsibilities

• Understand customer problems and map them to solutions.
• Develop Proof of Concepts to showcase platform value.
• Collaborate with stakeholders to understand business goals.

Skills

Security Clearance

Public sector experience

Python proficiency

Communication skills

Understanding of Generative AI

Ability to implement processes in unstructured environments

Tools

Jupyter Notebooks

Kubernetes

Networking principles

Authentication protocols

Job description

Location

Washington, DC

Employment Type

Full time

Location Type

Hybrid

Department

Revenue, Solutions Architecture

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role?

In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre‑sales and post‑sales.

In order to qualify for this exciting career opportunity, you must have a Security Clearance.

Responsibilities

Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.

In this dynamic role, you will need to be both a strategic thinker and a hands‑on doer. You will take a hands‑on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.

A typical day at Cohere might include:

• Leading the technical talk track on customer calls.
• Deep dives on customer problems and Cohere technology.
• Designing novel enterprise solutions with bleeding‑edge NLP technology.
• Facilitating customer evaluations and PoC’s.
• Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere.
• Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
• Working closely with our partners to develop a strategy for enabling and accelerating their customers.

This career opportunity is a good match for you if you have:

• Must have: Security Clearance
• 5+ years of public sector customer‑facing technical pre/post sales Solutions Architect (or similar) experience.
• 2+ years architecting or deploying NLP/AI/LLM Solutions.
• A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM’s and AI technologies.
• Comfortable working with Python and Jupyter Notebooks.
• Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences.
• High tolerance for ambiguity.
• You can identify and implement high‑impact processes in unstructured environments.
• Preferred: Experience managing Kubernetes clusters
• Preferred: Experience with networking (firewalls, DNS, cert management, etc)
• Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc)

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full‑Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend, in‑office lunches & snacks

Full health and dental benefits, including a separate budget to take care of your mental health

100% Parental Leave top‑up for up to 6 months

Personal enrichment benefits towards arts and culture, fitness and well‑being, quality time, and workspace improvement

Remote‑flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co‑working stipend

6 weeks of vacation (30 working days!)