Solutions Architect – Presales

New Era Technology; United States; Remote; USD 95,000 - 105,000; Full time

Job summary

A leading technology solutions provider in the United States is seeking a presales Solutions Architect to design and quote managed service solutions. This role involves collaborating with sales staff and aligning customer needs with managed services. The ideal candidate has strong knowledge of managed services components and proficiency in relevant tools. This position offers a competitive salary and the opportunity to work in a supportive environment.

Benefits

Full Benefits

Medical

Dental

Vision

401K match

28 PTO Days

Qualifications

• Strong knowledge in managed services components.
• Ability to build accurate quotes.
• Experience in presenting technology solutions.

Responsibilities

• Design and quote managed service solutions.
• Collaborate with Account Executives.
• Stay updated on industry trends.

Skills

Knowledge of managed services

Experience with N-central, Auvik, SolarWinds

Proficiency in Excel and PowerPoint

Ability to work collaboratively

Education

Bachelor's degree in computer science or related field

3-5 years in presales/technical consulting

Tools

N-central

SolarWinds

Cisco Umbrella

Job description

Overview

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

New Era Technology offers

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 28 PTO Days including company holidays

Summary

As a presales Solutions Architect for ITMS and Managed Services, this individual will be responsible for designing and quoting managed service solutions for our mid-market customers. Working closely with our Account Executives, this individual will meet with customers to discuss their business needs, provide an overview of the New Era managed services practice, and align those needs with a managed services quote.

Requirements

• Strong knowledge in managed services components including, but not limited to, desktop/servers, network infrastructure, firewalls, and unified communications.
• Experience presenting and quoting some (or all) of the following: N-central, Auvik, SolarWinds, Lifecycle Manager, SentinelOne, KnowBe4, Cisco Umbrella, Proofpoint, Datto Backup, Datto SaaS, Duo, Keeper Security.
• The ability to properly build quotes and properly account for costs/prices when quoting.
• Proficiency with Excel, PowerPoint, and other office applications.
• The ability to work in a collaborative environment.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• 3-5 years of experience in a presales or technical consulting role, with a focus on ITMS and Managed Services.
• Manufacturer certifications for the technologies listed above are encouraged but not required.

Primary Duties

• Working closely with sales to help sell ITMS and managed service solutions provided by New Era.
• Building presentations, quotes, and proposals.
• Staying updated on the latest technologies, industry trends, and competitor offerings.
• RFP/RFI responses.
• Working as the SME for all ITMS and Managed Services related offerings.

Language Skills

• Ability to read, write, and speak fluently in the required language(s).

Physical Demands

• Sedentary work that primarily involves sitting/standing.
• Prolonged periods of sitting at a desk or computer.
• Occasional lifting of objects, not exceeding 20 pounds.
• Limited standing or walking required.

Work Environment

• This role requires a reliable internet connection and a quiet, dedicated workspace to ensure productivity and effective communication with customers and team members.
• Remote position with ability to attend on-site team or client meetings and business engagements.
• While working remotely, employees are expected to adhere to company policies and maintain a professional and secure work environment.

Expected Work Hours

Monday — Friday, 8am — 5pm EST with 1-hour unpaid lunch break (8 hours per day, 40 hours per week).

Travel

Travel may be required for on-site team and client meetings and working sessions with the client. All other work will be performed remotely unless required to be onsite by the team/client needs.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay Range: $95,000—$105,000 USD