Solutions Architect Operations Technology IT Systems

DELTA UTILITIES SERVICES, LLC; New Orleans (LA); On-site; USD 100,000 - 130,000; Full time

Job summary

DELTA UTILITIES SERVICES, LLC in New Orleans is seeking a knowledgeable Solution Architect to lead the design and integration of Operational Technology systems that support core business functions. This role involves developing architectural roadmaps for GIS, SCADA, AMI, and ETRM platforms. Candidates should have 8+ years in OT and IT systems with expertise in systems architecture. Strong leadership and integration skills are essential for driving technology initiatives and improving operational performance.

Qualifications

• 8+ years of experience in designing, implementing, or managing OT and IT systems.
• Proven expertise in systems architecture with ArcGIS, SCADA, AMI, or ETRM.
• Familiarity with cloud-based infrastructure and cybersecurity standards.

Responsibilities

• Lead development of integrated system architectures across utility platforms.
• Define and maintain a technology roadmap focusing on modernization.
• Collaborate with teams to align technology roadmaps with corporate strategy.

Skills

System integration principles

APIs

Data flows

Automation frameworks

Leadership skills

Education

Bachelor’s degree in engineering, Information Systems, Computer Science

Tools

ArcGIS Utility Network

SCADA (OSI Monarch)

AMI systems

ETRM platforms (Quorum)

Job description

Job Summary/Purpose

The Solution Architect leads strategic design and integration of Operational Technology (OT) systems that support the utility’s core business functions, including GIS, SCADA, AMI, and ETRM platforms. This role is responsible for developing architectural roadmaps, aligning technology initiatives with enterprise strategy, and enabling system-wide interoperability, scalability, and reliability. The Solution Architect guides the design and evolution of mission‑critical systems that support gas utility operations, asset intelligence, and real‑time decision‑making.

Job Duties/Responsibilities

• Lead the development of integrated system architectures across GIS, SCADA, AMI, and ETRM to ensure seamless data flow, resilience, and operational continuity.
• Define and maintain a multi-year technology roadmap for OT systems modernization, focusing on interoperability, cloud-readiness, cybersecurity, and scalability.
• Evaluate and select tools, platforms, and frameworks that meet the performance, reliability, and compliance needs of Delta’s utility operations.
• Collaborate with executives, IT, engineering, and operations leaders to align OT technology roadmaps with corporate strategy, regulatory requirements, and digital transformation goals.
• Establish architectural standards, governance models, and lifecycle planning for OT platforms and integrated systems.
• Conduct capability gap assessments and recommend innovative solutions that modernize infrastructure and improve cross-platform integration.
• Oversee the integration of spatial (GIS) and non-spatial (SCADA, AMI, ETRM) data sources, ensuring integrity, synchronization, and availability across platforms.
• Collaborate with internal and external (contractor) data engineers and developers to define data pipelines, APIs, and automation frameworks for enterprise data sharing and analytics.
• Champion the standardization of data models, metadata, and geospatial governance to support accurate, enterprise-wide decision-making.
• Provide architectural oversight and technical leadership during project planning, design, and implementation phases.
• Communicate system concepts and roadmaps to technical and non-technical stakeholders with clear, actionable guidance.
• Serve as a liaison between business users, IT/OT operations, and third-party vendors or platform providers SMEs (ESRI, AspenTech OSI, Quorum, Oracle, etc.). Other duties as assigned.

Minimum Education Required

• Bachelor’s degree in engineering, Information Systems, Computer Science, or a related technical field.

Minimum Experience Required

• 8+ years of experience designing, implementing, or managing OT and IT systems in utility, energy, or infrastructure sectors.
• Proven expertise in systems architecture with at least two of the following: ArcGIS Utility Network, SCADA (OSI Monarch), AMI systems, or ETRM platforms (Quorum).

Preferred Knowledge, Skills, and Abilities

• Strong understanding of system integration principles, APIs, data flows, and automation frameworks.
• Experience developing technology roadmaps, enterprise architecture frameworks (e.g., TOGAF, Zachman), or digital transformation initiatives.
• Familiarity with cloud-based infrastructure, edge computing, cybersecurity standards (e.g., NIST), and data governance practices.
• Strong interpersonal and leadership skills, with the ability to influence across business and technical teams.
• Experience with scripting, data engineering, or solution development (e.g., Python, SQL, .NET) is a plus.

Certifications and Licenses

• None specifically required

Physical Requirements

• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work regular hours, with occasional overtime.

Learn more at https://deltautilities.com.

EEO Statement

Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.