Solutions Architect - Nordics

Cohere; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Lunch stipend

Health and dental benefits

RRSP matching / 401K

Parental leave

Enrichment benefits

Paid vacation (6 weeks)

Job summary

Cohere is seeking a founding Solutions Architect for the Nordics to grow our enterprise AI platform across Europe. You will partner with account teams, customers and leaders to translate business objectives into technical Cohere solutions and to drive adoption of our products.

You will design and deploy customer pilots, own the technical narrative, and cultivate champions within customer organizations while collaborating with partners and Cohere teams to optimize outcomes and scale impact.

Qualifications

• 3+ years of customer-facing technical pre/post sales Solutions Architect/Solutions Engineer/Sales Engineer/Digital Strategy Consultant (or similar) experience.
• A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLMs and AI technologies.
• Familiarity with foundational ML concepts (training, evaluation, etc.)
• Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences.
• Thrives within ambiguous and uncharted environments.
• You can identify and implement high-impact processes in unstructured environments.
• Comfortable working with Python and Assistive Coding tools.
• Preferred: 2+ years architecting, deploying or consulting on NLP/AI/LLM Solutions
• Preferred: Fluency in Swedish, Danish or Norwegian
• Must have: Professional fluency in English (business and technical)

Responsibilities

• Develop a deep understanding of customer problems, mapping them to Cohere solutions, and acting as the trusted technical advisor.
• Lead the design and deployment of customer pilots showcasing impact to strategic enterprise and government customers.
• Own the technical relationship with customers and partners, guiding best practices for Cohere’s platform.
• Gather insights and feedback from customers to help shape product direction and adoption.

Skills

Customer-facing

Solutions Architect

Pre/post sales

Generative AI

Python

Assistive Coding tools

English fluency

Tools

Python

Job description

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

Why this role?

In this role as a founding Solutions Architect for Cohere in the Nordics, you will play an instrumental part in growing Cohere’s business in both the Nordics territory and the wider European region. You will partner with account executives, partners, and our executive leadership team to communicate and demonstrate the value of our technology to the market, and build on the success of our flagship customers, like Saab, TKMS and Thales.

SAs at Cohere sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits:

• Technical experts in the field

• Trusted advisors to customers and colleagues

• Product evangelists of Cohere technology

• Thought leaders in pushing the frontiers of applied AI

Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.

In this dynamic and demanding role, you will need to be both a strategic thinker and a builder. You will personally lead the design and deployment of customer pilots that showcase the impact of our technology to strategic enterprise and government customers.

As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into our technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.

This might be for you if you have some of the following:

• 3+ years of customer-facing technical pre/post sales Solutions Architect/Solutions Engineer/Sales Engineer/Digital Strategy Consultant (or similar) experience.

• A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLMs and AI technologies.

• Familiarity with foundational ML concepts (training, evaluation, etc.)

• Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences.

• Thrives within ambiguous and uncharted environments

• You can identify and implement high-impact processes in unstructured environments.

• Comfortable working with Python and Assistive Coding tools

• Preferred: 2+ years architecting, deploying or consulting on NLP/AI/LLM Solutions

• Preferred: Fluency in Swedish, Danish or Norwegian

• Must have: Professional fluency in English (business and technical)

Please note: for this role we are open to a range of experience levels, from Associate to Staff-level Individual Contributors (ICs). Experience level stated is a bare minimum.

Full-Time Employees at Cohere enjoy these Perks:

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.

• Full health and dental benefits, including a separate budget for mental health.

• RRSP matching, 401K, Pension Scheme.

• 100% Parental Leave top-up for up to 6 months, for either parent.

• Annual enrichment benefits:

  Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

  Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!)

• Budget for traveling to other offices if you are remote, plus an annual company offsite.

How and Where We Work:

• Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.

• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.

• For those not near an office: a co‑working benefit so you can work alongside others in your city.

• Everyone receives a $500 home office stipend to set up your workspace properly.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.