Solutions Architect - Enterprise & Mid Market

Megaport; Idaho; Remote; USD 100,000 - 150,000; Full time

Job summary

Megaport is seeking a Solutions Architect to collaborate closely with sales and customer success teams. This role will focus on crafting tailored network solutions, leading technical conversations, and ensuring long-term customer satisfaction in a flexible and remote-first work environment. If you thrive in problem-solving and want to impact enterprise cloud strategies, this opportunity is for you.

Benefits

Flexible working environments

Remote-first culture with coworking options

Generous Leave Plans

Health & Wellness Allowance

Generous study and training allowance

Celebrated success with awards

Qualifications

• 5+ years in customer-facing technical roles such as Sales Engineering or Solutions Architecture.
• Strong understanding of cloud networking services like AWS Direct Connect and Azure ExpressRoute.
• Hands-on experience with Terraform and API integrations preferred.

Responsibilities

• Serve as the technical lead across Sales Pods, designing scalable network solutions.
• Lead technical discovery and architecture design in pre-sales processes.
• Build relationships with IT architects and decision-makers in enterprise accounts.

Skills

Technical communication

Solution architecture

Public cloud networking

Team collaboration

API integrations

Education

Bachelor's degree in a relevant field

Tools

Terraform

Job description

About Megaport

Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 300 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.

Our Team Culture

Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.

The Role

As a Solutions Architect aligned to a Sales Pod, you’ll work side-by-side with an Enterprise Sales Executive and Customer Success Manager to drive new business and grow strategic accounts. You’ll be responsible for crafting solution architectures, guiding customers through technical decision-making, and supporting long-term success through onboarding and optimization. This cross-functional role spans both pre-sales and post-sales activity, ensuring a unified customer experience from first interaction to long-term value realization. If you're someone who enjoys solving complex problems, collaborating deeply with sales and customer teams, and designing high-impact network architectures—this role is for you.

What You’ll Be Doing

• Serve as the technical lead across your assigned Sales Pod, partnering closely with an Enterprise Sales Executive and Customer Success Manager.
• Design scalable Layer 2 and Layer 3 network solutions tailored to enterprise cloud strategies and digital transformation initiatives.
• Lead technical discovery, solutions, and architecture design during the pre-sales process.
• Deliver product demos, workshops, and architecture sessions that align to business needs and technical goals. Support onboarding and expansion conversations to ensure long-term adoption and satisfaction.
• Build trusted advisor relationships with IT architects, engineers, and decision-makers at enterprise accounts.
• Maintain deep knowledge of Megaport’s platform, APIs, and ecosystem of cloud partners (AWS, Azure, Google Cloud, Oracle, etc.).Contribute to documentation, playbooks, and technical enablement to elevate pod-level execution.
• Coordinate with internal specialists and the Global SA team to drive consistency and innovation across regions.

What We Are Looking For

• 5+ years of experience in technical customer-facing roles (Sales Engineering, Solutions Architecture, or equivalent).Proven success designing enterprise cloud and network architectures in collaboration with Sales and CS teams.
• Strong understanding of public cloud networking services such as AWS Direct Connect, Azure ExpressRoute, Google Interconnect, and Oracle FastConnect.
• Ability to lead technical conversations with IT teams across presales and onboarding cycles.
• Excellent communication and presentation skills—comfortable guiding conversations from technical deep dives to executive briefings.
• Hands-on experience with Terraform and API integrations is a plus.
• Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies.
• Self-starter who thrives in a team-first, fast-paced, and remote-first environment.

What We Offer

• Flexible working environments.
• Remote-first culture with coworking options
• Generous Leave Plans (parental, annual holidays, purchase program)
• Health & Wellness Allowance
• Generous study and training allowance + 5 days paid study leave
• Motivated team of industry experts and new talent
• Celebrated success with ‘Legend’ and ‘Kudos’ Awards

#LI-DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at [e-mail]

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [e-mail] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.