Solutions Architect - CLM

Epiq; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Epiq seeks an experienced CLM Solution Architect to lead design, integration architecture, and oversight for enterprise CLM implementations. You will collaborate with business analysts, project managers, and offshore teams to deliver scalable, well-governed CLM solutions that serve legal, procurement, and sales stakeholders.

Responsibilities include ownership of integration workstreams, advising on value-driven architectures, and supporting e-signature integrations with DocuSign or Adobe Sign.

Qualifications

• Extensive enterprise CLM implementation experience with leading platforms.
• Strong CLM domain knowledge across pre/post-signature workflows and templates.
• Proven experience as a Solution Architect or design authority on complex CLM projects.
• Hands‑on integrations between CLM and systems (P2P, S2P, CRM, ERP, HR, finance).
• Experience with DocuSign and/or Adobe Sign.

Responsibilities

• Serve as solution and design authority for CLM implementations and approvals.
• Provide hands‑on CLM platform expertise across Agiloft, Malbek, Conga, and related technologies.
• Architect and troubleshoot integrations between CLM and enterprise systems.
• Own integration workstreams: requirements, design, configuration, mappings, testing, and vendor coordination.
• Support customers and third‑party teams with data flows, security, error handling, and test scenarios.
• Lead CLM solution design across intake, authoring, review, negotiation, approvals, execution, and post‑execution management.
• Advise on value-driven technical solutions for legal and business stakeholders.
• Support e-signature tool integration (DocuSign/Adobe Sign).
• Oversee offshore configuration teams and provide design clarification and escalation support.
• Assist UAT, defect triage, deployment readiness, and post‑go‑live stabilization.

Skills

CLM

Agiloft

Malbek

Conga

APIs

Integration

DocuSign

Adobe Sign

Tools

DocuSign

Adobe Sign

CRM

ERP

Job description

At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.

Job Description

Position Summary

Epiq is seeking an experienced CLM Solution Architect to lead solution design, integration architecture, and technical oversight for enterprise Contract Lifecycle Management implementations. This role requires strong CLM domain expertise, hands-on implementation experience across leading CLM platforms, and the ability to design practical technical solutions that create value for legal, procurement, sales, and business stakeholders.

The Solution Architect will serve as the design authority for CLM implementations, working closely with business analysts, project managers, configuration teams, offshore resources, client stakeholders, and third-party technical teams to deliver scalable, well-governed CLM solutions.

Key Responsibilities

• Serve as the solution and design authority for CLM implementation projects, reviewing and approving future-state designs, configuration approaches, and integration patterns.
• Provide hands‑on CLM platform expertise across Agiloft, Malbek, Conga, and related contracting technologies.
• Architect, oversee, and troubleshoot integrations between CLM and enterprise systems, including P2P, S2P, CRM, ERP, HR, master data, finance, vendor/supplier, customer, document management, and e‑signature platforms.
• Own integration workstreams, including requirements, design, CLM‑side configuration, field mappings, business rules, testing support, issue resolution, and customer/vendor coordination.
• Support customers and third‑party technical teams with integration development by defining CLM‑side requirements, data flows, security considerations, error handling, and testing scenarios.
• Lead CLM solution design across intake, authoring, review, negotiation, approvals, execution, repository, amendments, renewals, obligations, reporting, and post‑execution management.
• Advise clients on where technical solutions can provide meaningful value based on legal, procurement, sales, and business requirements.
• Support implementation and integration of e‑signature tools such as DocuSign and Adobe Sign.
• Oversee offshore configuration engineering teams, providing direction, design clarification, quality review, and escalation support.
• Support UAT, defect triage, deployment readiness, hyper‑care, and post‑go‑live stabilization as needed.

Qualifications & Experience

• Extensive enterprise CLM implementation experience, including hands‑on experience with Agiloft, Malbek, and Conga.
• Strong CLM domain knowledge across pre‑signature, post‑signature, workflow, approvals, templates, clauses, repository, reporting, and integrations.
• Proven experience serving as a Solution Architect, Technical Lead, or design authority on complex implementation projects.
• Strong experience architecting and troubleshooting integrations between CLM and systems such as P2P, S2P, CRM, ERP, HR, master data, finance, document management, and e‑signature platforms.
• Hands‑on experience with DocuSign and/or Adobe Sign.
• Ability to translate business requirements into scalable technical solutions that create value for legal and business stakeholders.
• Experience leading technical resources, offshore configuration teams, or implementation workstreams.
• Hands‑on experience with APIs, middleware, data mapping, authentication, integration testing, and deployment support.
• Strong troubleshooting and problem‑solving skills, with the ability to quickly assess complex CLM implementation issues, identify root cause, and drive practical resolution.
• Strong client‑facing communication skills with the ability to lead workshops, explain technical concepts, and manage stakeholder expectations.
• Relevant CLM, e‑signature, and integration certifications.

The Compensation range for this role is $120,000.00 to $180,000.00 USD annually and may be eligible for an annual bonus.

Your specific salary will be determined based on several factors:

• Location‑based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust‑based partnerships
• Nurture long‑term relationships
• Remove collaboration barriers
• Celebrate cross‑team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy‑in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback

Equal Employment Opportunity

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.