Solutions Architect - Claim US

HINCX Hiscox Inc.; Boston (MA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Hiscox USA is seeking a Solution Architect for Claims Transformation, based in the US (Atlanta/Boston). The role reports to the Head of Solution Architecture, US, and requires shaping the architecture across complex programs while aligning with business goals and downstream systems.

You will engage with engineers and executives, drive architecture values, and ensure delivery teams implement robust, scalable solutions using Java and/or .NET, SQL databases, and integration platforms.

Qualifications

• 5+ years of experience in solution, systems, or enterprise architecture.
• 5+ years of experience in insurance technology environments – Claims platforms.
• Strong knowledge of P&C or Commercial insurance operations.
• Experience with Core Insurance Platforms.
• Ability to communicate architecture decisions effectively to technical and non-technical stakeholders.
• Experience in an Agile software development environment.

Responsibilities

• Own the architecture strategy and design for a complex program of work.
• Convey architectural and risk elements to both technical and non-technical audiences.
• Develop and defend architecture artifacts (As-Is, Transformation, To-Be).
• Collaborate with business teams to ensure integrations and downstream systems are aligned.

Skills

Solution architecture

Insurance tech

Stakeholder engagement

Agile

Java/.NET

SQL

Tools

Relational databases

webMethods

Apigee

Job description

Job Type: Permanent
Build a brilliant future with Hiscox
Position: Solution Architect – Claims Transformation, Hiscox USA
Reporting to: Head of Solution Architecture, US
Location: Atlanta/Boston

Key Responsibilities

Interact with a range of people, from highly technical software engineers to Senior Executive stakeholders. This means the ability to change their style/approach is essential. Identifying what a particular stakeholder needs to know or is concerned about is critical to ensuring that projects address the major stakeholder concerns on an on‑going basis. Take ownership of the overall architecture strategy/design for a complex program of work and communicate it to all members of a project team. Technical, architectural, functional and impact and risk elements of the design need to be conveyed to technical and non‑technical members. Presenting options, risks, recommendations in a language and a way that shows understanding and technical leadership is essential. Document and develop architectural artifacts include As-Is Architecture, Transformation Architecture and End-State or To-Be Architecture. Defend these solutions in front of a local and enterprise Architecture Review Board. Work closely with technical and business teams to confirm architecture artifacts match current implementations as well as understand how changes affect current and future implementations. Partner with corresponding team members ensure all of our downstream system integrations (such as Reporting, Document Production, Finance and others) are supported as the evolution of our core platform progresses. Interact with business domain experts and therefore must be comfortable acquiring and using business domain language and knowledge to convey concepts and recommendations. Engage with and assist technical teams in delivering the Solution. From understanding testing requirements to being involved with the development of solution using a variety of technologies such as Java (and/or Microsoft .NET) the Solution Architect is required to be able to engage and operate across a broad range of technologies including relational database systems (e.g. Microsoft SQL Server and Oracle), and integration platforms (e.g. webMethods and Apigee).

Person Specification Requirements

• 5+ years of experience in solution, systems, or enterprise architecture
• 5+ years of experience in insurance technology environments – specifically current market leading Claims platforms
• Strong knowledge of P&C or Commercial insurance operations (policy lifecycle, claims, billing)
• Experience with Core Insurance Platforms
• Clearly stated demonstrable practical experience and understanding of best practice architecture principles
• Strong communication, storytelling and presentation skills; Ability to engage, influence and motivate stakeholders at all levels
• Experienced in an Agile software development environment
• Strong software engineering or lead developer experience – the ability to take that experience up a level to the Solution Architecture space
• Track record of managing the architecture of multiple change projects/programs in a complex environment
• Strong analytical and problem solving skills
• Highly results/outcomes driven, with the energy and determination to succeed in a very fast paced environment where the pace and quality of response is critical to success
• Be a go-to resource for other solution architects and technical architects that are looking for assistance with solving complex architecture issues
• Review other architects solutions and ensure those solutions align with program goals
• Motivated self-starter who can work autonomously and add value in a team
• Excellent interpersonal, organization and time management skills
• Must be cooperative, flexible and able to work well with others

Hiscox Values

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk
• Ownership: Passionate, commercial and accountable
• Integrity: Do the right thing, however hard
• Connected: Together, build something better
• Human: Clear, fair and inclusive

What Hiscox USA Offers

• Competitive salary and bonus (based on personal & company performance)
• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short-term disability and long-term disability coverage
• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
• Paid parental leave
• 4 week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• Recipient of 2024 Cigna’s Well-Being Award for having a best‑in‑class health and wellness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks

Salary Range

$110-$150k

Hybrid: requires two (2) days in our office weekly.

About Hiscox USA

Hiscox USA underwrites small‑to‑mid‑market commercial risks through brokers, other insurers and distribution partners and directly to businesses. In 2026, gross written premiums for the segment will represent over $1bn. Circa 50% of the portfolio comprises small commercial business sold either online or through intermediaries, and the remaining 50% represents traditionally traded business intermediated through broking partners including Professions, Crisis Management and Specialist lines such as Media & Entertainment. Hiscox USA has built the digital business since 2010 through ongoing investment in the brand, technology and operational capabilities. The business has pursued an omni‑channel approach since inception, and so are less constrained by the channel conflict which affects some competitors. Customers have a choice of buying policies online end‑to‑end, by connecting with a Hiscox agent over the telephone, or alternatively through a third‑party broker or insurance carrier partner. The business follows an ‘all roads lead to Hiscox’ philosophy, ensuring it is available to do business with target customers whichever way they choose.

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