Deployed Architect, Post-Sales (Austin)

LangChain; Austin (TX); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Flexible vacation

401(k) plan

Life insurance

Job summary

A forward-thinking tech company in Austin, Texas is seeking a Solutions Architect. This role requires designing and deploying scalable and secure AI infrastructure for enterprise customers. Ideal candidates will have over 7 years of experience in technical customer-facing roles, strong knowledge of infrastructure and agent engineering, and a collaborative mindset. The role offers competitive compensation, equity, and a variety of benefits including medical coverage and flexible vacation.

Qualifications

• 7+ years of experience in a technical, hands-on customer-facing role.
• Experience designing and deploying production infrastructure in cloud environments.
• Strong Kubernetes experience including cluster design.
• Experience with Infrastructure as Code and GitOps practices.
• Strong communication skills to explain technical concepts.

Responsibilities

• Design scalable AI infrastructure including compute, storage, and security.
• Develop multi-agent systems and implement agent logic.
• Lead technical maturity assessments with enterprise customers.

Skills

Infrastructure & Platform Engineering

Agent Engineering & Development

Customer Engagement & Assessment

Problem-solving

Communication

Tools

Kubernetes

Terraform

Helm

Python

TypeScript

Job description

About The Role

We're looking for a Solutions Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production‑grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well‑evaluated agent applications that solve real business problems.

This role combines software development, infrastructure/platform engineering, and customer‑facing skills. You'll work on everything from Kubernetes cluster design to multi‑agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting‑edge AI technology. You'll join a collaborative team environment with a strong engineering culture.

About Us

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production‑ready AI agents that teams can rely on. We began as widely adopted open‑source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.

Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.

With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.

Key Responsibilities

• Infrastructure & Platform Engineering: Design scalable, highly‑available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi‑region HA/DR strategies, and CI/CD pipelines
• Agent Engineering & Development: Design multi‑agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
• Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams

Required Experience

What We're Looking For: 7+ years of experience in a technical, hands‑on customer‑facing role such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background but all the right skillsets, you are welcome to apply.

Infrastructure & Platform

• 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
• Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi‑zone deployments
• Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
• Knowledge of database systems (relational databases, in‑memory data stores) including HA, replication, backup strategies, and sizing
• Experience designing high‑availability and disaster recovery solutions
• Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
• Experience with CI/CD pipelines for infrastructure and applications

Agent Engineering & Development

• 1+ years of experience building production AI/ML applications or agents
• Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent‑based applications
• Experience with state management patterns (short‑term and long‑term memory)
• Experience designing and implementing evaluation frameworks for AI applications
• Strong prompt engineering skills with experience in optimization and A/B testing
• Experience with vector stores, RAG patterns, and knowledge organization
• Experience with tool integration, API design, and error handling patterns
• Strong Python and/or TypeScript development skills

Customer‑Facing

• Customer‑facing experience with enterprise customers
• Experience conducting technical assessments or infrastructure audits
• Strong communication skills with ability to explain technical concepts to diverse audiences

Key Attributes

• Strong problem‑solving skills with ability to analyze complex requirements and design elegant solutions
• Excellent customer‑facing communication skills, able to explain technical concepts to diverse audiences
• Experience working cross‑functionally with engineering teams, product teams, and customers
• Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
• Ability to balance infrastructure architecture with agent development work
• Strong engineering background with hands‑on development experience

Location

Austin, Texas

Compensation

• We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
• $170K to $190K