Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.
Technical Leadership & Collaboration
- Lead customer teams by fostering collaboration across departments, sharing knowledge, and providing strong technical leadership throughout the solution lifecycle.
- Act as a trusted advisor to both internal teams and external clients, leveraging subject matter expertise to design and implement innovative PLM solutions that drive customer success.
- Guide and coordinate cross-functional teams during project execution, ensuring alignment, timely delivery, and achievement of defined outcomes.
Solution Design & Architecture
- Design comprehensive PLM solution strategies, including system architecture, hardware, and software components, tailored to meet customer-specific goals and environments.
- Identify and analyze customer challenges, translating business needs into clear technical requirements and scalable solutions.
- Collaborate with sales, business development, and technology teams to ensure proposed solutions align with both customer expectations and organizational capabilities.
Data Management & Migration
- Lead and execute data mapping and migration activities to ensure accurate, consistent, and seamless data transfer between systems.
- Document data mapping structures, transformation rules, migration strategies, and supporting technical details to ensure transparency and repeatability.
- Provide training and support to stakeholders on working with data in the new system, promoting user adoption and effective utilization.
Enablement & Continuous Improvement
- Deliver ongoing support and mentorship to project teams and stakeholders, continuously improving processes and technical standards.
- Contribute to internal knowledge-sharing initiatives and process refinement based on project insights and customer feedback.
Additional Responsibilities
- Perform other duties as assigned, based on evolving company needs and strategic priorities.