Solutions Architect

Sitetracker; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Sitetracker is seeking a Solution Architect to translate customer requirements into scalable, adoptable technical designs for enterprise Salesforce implementations. You will lead discovery workshops, govern multi-system architecture, and guide delivery teams from concept to go-live.

The role requires strong stakeholder communication, architectural judgment, and the ability to establish reusable standards across complex projects—travel as needed.

Qualifications

• Experience designing end-to-end Salesforce implementations.
• Ability to document designs with diagrams and specifications.
• Translate complex requirements into system components.
• Architect multi-system solutions across business units.

Responsibilities

• Translate customer requirements into robust, scalable technical solutions.
• Lead enterprise architecture and ensure alignment with platform best practices.
• Review builds and provide guidance to delivery teams.
• Lead multi-day workshops with senior stakeholders.
• Communicate trade-offs and platform limitations to stakeholders.

Skills

Salesforce architecture

Technical documentation

Requirements decomposition

Enterprise architecture

Tools

Salesforce

Job description

This is a career-defining opportunity to shape the success of critical customer projects by crafting scalable and sustainable technical designs. As a Solution Architect, you'll directly influence project outcomes, ensuring solutions are not only built to specification but also seamlessly adopted by Sitetracker users. You'll dive into diverse industries and complex technical challenges, seeing your designs come to fruition and make a tangible impact on customer success.

What You’ll Do

As a Solution Architect, you'll be instrumental in translating complex customer requirements into robust, scalable, and adoptable technical solutions. You'll drive the architecture of enterprise-level systems, ensuring every detail aligns with both customer needs and Sitetracker's platform best practices. Your work will directly impact customer satisfaction and adoption, as you oversee the journey from concept to go-live and beyond. This role empowers you to influence strategic technical direction, enhance organizational delivery quality, and elevate Sitetracker's standing as a trusted partner.

The Skills You’ll Have

• Design solution architecture for at least one end-to-end Salesforce implementation.
• Document designs through comprehensive diagrams and technical specifications.
• Break down complex requirements into system components
• Architect multi-system or enterprise-level solutions across multiple business units.

Discovery & Requirements Translation

• Lead customer discovery sessions to capture precise business needs.
• Document business requirements in a structured and actionable way.
• Validate requirements against platform capabilities, identifying potential gaps or risks during discovery.
• Independently lead multi-day workshops with senior stakeholders.
• Reframe vague customer needs into clear, actionable technical requirements that drive solution development.

Technical Leadership & Build Oversight

• Review build work diligently, ensuring strict alignment with your solution designs.
• Provide clear build guidance and answer complex technical questions for delivery teams.
• Document best practice configuration approaches to standardize excellence.
• Act as a technical authority across multiple parallel projects.
• Introduce reusable frameworks or technical standards that elevate the entire delivery team's capabilities.

Stakeholder Engagement & Communication

• Present compelling solution designs and their rationale to diverse business and technical stakeholders.
• Articulate trade-offs and platform limitations in plain language, fostering clear understanding.
• Present to executives and influence design direction with confidence and clarity.
• Travel may be limited; however, occasional travel is required for this role based on customer and business needs.
• Proactively surface risks before they become issues. Suggest actionable mitigation plans.