Solutions Analyst – Pre-Sales

Canon U.S.A., Inc.; Irving (TX); Hybrid; USD 76,000 - 114,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit and merch

Job summary

Canon U.S.A., Inc. is seeking a Solutions Analyst to partner with sales teams and architect tailored software solutions that meet client needs.

You will translate business challenges into secure, scalable system designs and lead technical POCs to win approvals. This role requires strong IT knowledge, consultative selling skills, and proficiency in documenting complex SOWs while coordinating with cross‑functional teams.

Qualifications

• Bachelor’s degree or equivalent with 5+ years in software sales support.
• Strong IT systems and enterprise infrastructure knowledge.
• Active CompTIA Cloud Essentials+, CompTIA Project+, and CompTIA Security+.
• Excellent written and verbal communication across clients and sales teams.

Responsibilities

• Align sales strategy with internal Sales teams to drive revenue for software solutions.
• Consult with clients to analyze workflows and identify improvements.
• Engineer high-level system requirements aligned with budgets and schedules.
• Develop and deliver technical Proofs of Concept.
• Author clear Statements of Work (SOW) detailing requirements and deliverables.

Skills

Consultative selling

Client consultation

Solution architecture

Documentation & SOWs

Education

Bachelor’s degree or equivalent; 5+ years software sales support

CompTIA Cloud Essentials+

CompTIA Project+

CompTIA Security+

Job description

About the Role

The Solutions Analyst is a key technical and strategic partner responsible for designing tailored Canon software and workflow solutions that solve complex client business challenges. In this role, you will bridge the gap between technical innovation and consultative sales, collaborating directly with internal Sales teams to drive revenue. You will serve as a trusted advisor to both internal stakeholders and external clients, leveraging your investigative skills to assess current business processes and architect scalable, secure system requirements.

Your Impact

Sales Strategy Alignment: Partner with assigned internal Sales teams and Sales Managers to develop, execute, and participate in strategic revenue initiatives for Software Solutions and Professional Services.

Client Consultation: Interface with customers, executive sponsors, and key stakeholders to analyze current workflows and identify business process improvement opportunities.

Solution Architecture: Engineer high-level system requirements based on customer needs, ensuring all technical designs align with budget, schedule, and operational constraints.

Proof of Concept (POC): Develop and deliver technical Proofs of Concept to demonstrate product viability and secure customer approval.

Documentation & SOWs: Author comprehensive Statements of Work (SOW) outlining clear customer requirements, mutual responsibilities, and Canon deliverables.

About You: The Skills & Expertise You Bring

Experience: Bachelor’s degree or equivalent milestone of 5+ years supporting software sales alongside an internal Sales team (direct sales experience is highly valued).

Technical Acumen: Thorough, deep understanding of Information Technology systems, enterprise infrastructure, and modern tech terminology.

Industry Certifications: Active certifications in CompTIA Cloud Essentials+, CompTIA Project+, and CompTIA Security+ are required.

Communication: Exceptional verbal and written communication skills, with a proven ability to adapt delivery styles across external clients, internal sales leadership, and sales representatives.

Soft Skills: Superior personal organizational skills, acute attention to detail, and strong analytical problem-solving traits.

Preferred Qualifications: Microsoft Server or Cloud architect certifications.

Hands‑on experience or certifications with Canon and 3rd‑party software ecosystems (e.g., uniFLOW, PaperCut, Laserfiche, Kofax).

Core Competencies: Consultative & Solution‑Based Selling, Document Management, Scanning Applications, and Automated Workflows, Output Management Solutions, Enterprise Security Services & Compliance.

In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top‑10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world‑class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.