Solutions Advisor

Novaspect; Schaumburg, Northern (IL, KY); Hybrid; USD 120,000 - 130,000; Full time

Benefits offered by this job

Generous paid time off

401K with 6% company match

Employee Stock Ownership Plan (ESOP)

Health & wellness benefits

Student debt & tuition reimbursement

Referral bonus

Job summary

Novaspect, Inc. is seeking an Operator Performance Solutions Advisor to join our System Solutions team in a role combining business development, technical leadership, and project execution.

You will engage with customers to identify opportunities, shape solutions, and participate in delivery, aligning with sales, engineering, and delivery teams to improve operator effectiveness. The ideal candidate has 10+ years in process control roles, strong DeltaV Live Alarm Management experience, and a

Qualifications

• Bachelor’s degree in Engineering (Chemical, Electrical, or related field) or equivalent experience.
• 10+ years of experience in process control, automation, or operator performance-related roles.
• Demonstrated experience in both project execution and customer-facing technical roles.
• Strong knowledge of: DeltaV systems and DeltaV Live Alarm Management practices and methodologies.
• Experience supporting or influencing technical sales opportunities.
• Proven ability to work with both technical teams and customer stakeholders.

Responsibilities

• Engage with customer stakeholders across operations, engineering, maintenance, and leadership to identify Operator Performance opportunities.
• Build and maintain multi-threaded relationships at both site and enterprise levels.
• Identify customer CSFs, KPIs, and operational gaps related to operator effectiveness.
• Support sales teams in developing, qualifying, and closing opportunities.
• Lead or support discovery sessions, workshops, and value discussions with customers.
• Develop and maintain a pipeline of Operator Performance opportunities.
• Serve as a technical advisor for Operator Performance solutions, including DeltaV Live and Alarm Management.

Skills

DeltaV Live knowledge

Customer-facing experience

Project delivery experience

Communication skills

Education

Bachelor’s degree in Engineering

Tools

DeltaV Live Alarm Management tools

Job description

Novaspect, Inc., an Emerson Impact Partner and Industrial Automation Solutions provider, is currently offering an opportunity for an Operator Performance Solutions Advisor to join our System Solutions team. This role combines business development, technical leadership, and project execution to grow and deliver our Operator Performance portfolio, including DeltaV Live and Alarm Management solutions. This individual will act as both a trusted advisor and hands-on contributor, engaging with customers to identify opportunities, shape solutions, and participate in delivery. The role partners closely with sales, engineering, and delivery teams to improve operator effectiveness, enhance situational awareness, and drive measurable performance outcomes. The successful candidate will understand client operations, operator challenges, and business drivers, while helping deploy scalable and standardized Operator Performance solutions across our customer base.

Solutions Advisor, Essential Duties and Responsibilities

Customer Engagement & Business Development

Engage with customer stakeholders across operations, engineering, maintenance, and leadership to identify Operator Performance opportunities

Build and maintain multi-threaded relationships at both site and enterprise levels

Identify customer Critical Success Factors (CSFs), KPIs, and operational gaps related to operator effectiveness

Support sales teams in developing, qualifying, and closing opportunities

Lead or support discovery sessions, workshops, and value discussions with customers

Develop and maintain a pipeline of Operator Performance opportunities

Solution Development & Technical Leadership

Serve as a technical advisor for Operator Performance solutions, including: DeltaV Live (HMI modernization) Alarm Management and rationalization (ISA-18.2)

Define solution approaches, architectures, and scope aligned with customer needs.

Collaborate with SMEs and engineering teams to ensure technical accuracy and scalability.

Quantify and communicate value-based outcomes (e.g., alarm reduction, improved response time, reduced downtime).

Contribute to proposal development, including scope, effort estimates, and technical narratives.

Project Execution & Delivery Support

Lead or actively participate in Operator Performance project delivery

Support implementation of DeltaV Live graphics, alarm management programs, and operator workflows

Drive standardization and reuse of tools, templates, and methodologies

Apply a "see one, do one, teach one" approach to build team capability

Collaborate with project teams to define roles, delegate tasks, and ensure successful execution

Provide technical guidance and troubleshoot issues throughout project lifecycle

Strategic Development & Best Practices

Develop and document best practices for Operator Performance deployments, including HMI and alarm management standards

Support development of assessment frameworks, FEED strategies, and value realization models

Contribute to go-to-market strategies and offering development

Identify trends in operator performance and usability to inform solution evolution

Sales Enablement & Knowledge Sharing

Develop and maintain reusable sales and delivery content, including case studies and presentations

Support internal training and knowledge-sharing initiatives

Partner with marketing to develop Operator Performance success stories

Ensure consistent technical positioning and messaging across opportunities

Solutions Advisor, Requirements

Bachelor’s degree in Engineering (Chemical, Electrical, or related field) or equivalent experience.

10+ years of experience in process control, automation, or operator performance-related roles.

Demonstrated experience in both project execution and customer-facing technical roles.

Strong knowledge of: DeltaV systems and DeltaV Live Alarm Management practices and methodologies

Experience supporting or influencing technical sales opportunities.

Proven ability to work with both technical teams and customer stakeholders.

Solutions Advisor, Additional Qualifications

Familiarity with ISA-101 (HMI) and ISA-18.2 (Alarm Management) preferred

Experience implementing HMI standardization and alarm rationalization programs

Strong communication and presentation skills

Ability to balance delivery execution with business development responsibilities

Experience mentoring team members and driving scalable development

Strong analytical and problem-solving skills with a focus on process improvement

Ability to work independently and collaboratively across teams

Solutions Advisor, Compensation

Base Salary Range: $120,000 - 130,000

Bonus Potential: 20%

Solutions Advisor, Benefits

• Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, & Safety Time (PSST)
• 401K with 6% company match
• Employee Stock Ownership Plan (ESOP)
• Excellent health & wellness benefits
• Student debt & tuition reimbursement
• Referral bonus

Who We Are

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building strong customer relationships while delivering local services with proven technologies. Novaspect seeks to increase the success and sustainability of our customers’ operations and our local communities. We do this by providing best-in-class industrial automation solutions. As a 100% employee-owned ESOP company, we are also looking for folks who share our desire to have a positive impact on customers and their communities, and with a personal investment in successful results.