Solutioning & Insights Architect, Application Managed Services Director

PwC - Global; United States; Remote; USD 142,000 - 317,000; Full time

Job summary

PwC is seeking a Director in Managed Services to lead the development and delivery of innovative solutions tailored to client needs. This role demands strategic thinking, profound technical expertise, and the ability to manage complex client relationships, ensuring alignment with business objectives while fostering team growth.

Benefits

Medical insurance

401k plan

Vacation and sick leave

Family sick leave

Holiday pay

Qualifications

• 10 years of experience in managed services or similar field.
• Profound technical knowledge in multiple platforms.
• Experience engaging with executive-level clients.

Responsibilities

• Lead the creation and execution of innovative solutions tailored to client needs.
• Cultivate and maintain relationships with executive-level clients.
• Oversee a portfolio of projects achieving successful delivery.

Skills

Project management

Technology

Process optimization

Problem solving

Leadership

Creativity

Education

Bachelor's Degree

Tools

Java

C#

JavaScript

Python

Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Director

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Managed Services team you are responsible for leading the development and implementation of innovative solutions to address client needs, aligning with their business objectives. As a Director, you set the strategic direction and guide business development efforts, making impactful decisions while overseeing multiple projects and maintaining executive-level client relations. This role requires profound technical knowledge across various platforms and software applications, as well as the ability to manage client relationships at the executive level, aligning client goals with our offerings.

Responsibilities

- Lead the creation and execution of innovative solutions tailored to client needs

- Oversee a portfolio of projects achieving successful delivery

- Cultivate and maintain relationships with executive-level clients

- Utilize profound technical knowledge across diverse platforms and applications

- Align our services with client goals and expectations

- Mentor and guide team members to foster leadership growth

What You Must Have

- Bachelor's Degree

- 10 years of experience

What Sets You Apart

- Profound technical knowledge in multiple platforms and software

- Developing intricate cross-domain solutions with agile methods

- Engaging directly with clients for customized solutions

- Serving as a trusted advisor aligning business goals

- Architecting substantial managed services solutions

- Managing client relationships at the executive level

- Adapting to new technologies and learning quickly

- Understanding of infra managed services activities

- Writing software in Java, C#, JavaScript, Python

Travel Requirements

Up to 40%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance