Solution Implementation Associate

Astrata Inc.; Pittsburgh (Allegheny County); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Parental leave

Comprehensive health insurance benefits

Retirement benefits

Employee stock options

Job summary

A healthcare solutions company is seeking an implementation support specialist to assist solution engineers in the end-to-end implementation of their solutions. The ideal candidate will help capture customer requirements, support testing processes, and provide post-implementation support. Candidates should have a Bachelor’s Degree in a relevant field, experience in customer-facing roles, and strong communication skills. The role offers a competitive compensation package and opportunities for professional development.

Qualifications

• Experience in customer-facing, professional services type roles (1-2 years preferred).
• Motivation to learn processes and industry.
• Ability to anticipate challenges.

Responsibilities

• Assist Solution Engineers with implementation of Astrata solutions.
• Capture customer-specific details during meetings.
• Conduct thorough testing to ensure successful implementations.
• Provide post-implementation system support.

Skills

Team player

Excellent organization

Communication skills

Problem-solving aptitude

Basic understanding of relational databases

Education

Bachelor’s Degree in Information Technology, Computer Science, or related field

Job description

A healthcare solutions company is seeking an implementation support specialist to assist solution engineers in the end-to-end implementation of their solutions. The ideal candidate will help capture customer requirements, support testing processes, and provide post-implementation support. Candidates should have a Bachelor’s Degree in a relevant field, experience in customer-facing roles, and strong communication skills. The role offers a competitive compensation package and opportunities for professional development.