Solution Engineer (Pre-Sales)- Small, Medium & Growth Business

Salesforce, Inc.; Chicago (IL); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible work environment

Professional development opportunities

Job summary

A leading software company in Chicago is seeking a Solution Engineer to collaborate with clients and drive innovative solutions. The ideal candidate will possess technical sales skills and a strong ability to solve business problems. Responsibilities include crafting customized solutions and presenting them to diverse customer personas. A B.S. in Computer Science or a related field is required, along with a minimum of 2 years of professional experience.

Qualifications

• Minimum of 2 years of professional experience.
• Knowledge of related applications and relational databases.
• Solid oral, written, and presentation skills.

Responsibilities

• Align innovative strategies to technology solutions within complex accounts.
• Drive consensus on multi-product technology solutions.
• Assist the customer and sales team with discovery and analysis.

Skills

Technical sales skills

Problem solving

Communication

Education

B.S. in Computer Science, Software Engineering, MIS or equivalent

Tools

HTML

Web technologies

Job description

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education). In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip. Solution Engineers typically align with the below business units. **SMB Business Unit:** Small Business (1 - 45 employees) Growth Business (46 - 200 employees) **Commercial Business Unit:** Mid Commercial (201 - 1000 employees) General Commercial (1001 - 4500 employees) **Overview** The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value. The SE team is organized into several smaller teams based on the products they are selling, or theindustry/vertical they are selling into aligning with the sales teams, as outlined above. The Solution Engineer role typically aligns with the Commercial or SMB market segment. We are regularly looking for Solution Engineers within these segments on both product & industry teams. Whether you are at the Associate level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate. **Responsibilities*** A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.* Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.* Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.* Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.* Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.* "Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.* Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives* Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.* Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions* Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy* Develop and deliver the story of the customer experience aided by Salesforce technologies* Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position* Ability to travel based on territory alignment and region**Required Qualifications:*** B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)* Knowledge of related applications, relational database and web technology* Solid oral, written, presentation, collaboration and interpersonal communication skills* Ability to work as part of a team to solve technical problems in varied political environments* Minimum of 2 years of professional experience**Preferred Qualifications:*** Salesforce Certifications* Previous experience as a solution/sales engineer for a CRM company or similar technology* Basic programming experience in HTML and other web based technologiesUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance,