Solution Engineer Lead – Business Applications

PSG Global Solutions; Columbus (OH); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

PSG Global Solutions is seeking a Solution Engineer Lead – Business Applications to provide technical leadership and support for a portfolio of critical business applications. The role acts as the senior escalation point, guiding production issue resolution and driving improvements.

You will mentor support engineers, review code and configurations, and coordinate releases while collaborating with SMEs, developers, and vendors. On-site in Columbus, OH with a 6-month contract.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 10+ years in software development, application engineering, or support.
• Proven leadership for complex enterprise applications.
• Strong SQL/DB experience with SQL Server or Oracle.
• Experience with REST APIs, data interfaces, and integrations.
• Experience CI/CD, deployments, and rollback processes.
• Strong technical documentation skills.

Responsibilities

• Serve as the technical owner and escalation point for critical business applications.
• Troubleshoot complex production, database, integration, and data-quality issues.
• Lead high-severity incident response, root-cause analysis (RCA), and corrective actions.
• Review application code, SQL/stored procedures, configurations, and technical designs.
• Design or oversee application enhancements, integrations, automation, and performance improvements.
• Build and improve monitoring, alerting, recovery, and application support processes.
• Coordinate releases, upgrades, patches, deployments, testing, and rollback plans.
• Work closely with business SMEs, developers, infrastructure, database, security, and external vendors.
• Mentor application support engineers and establish cross-training and backup coverage.
• Create and maintain architecture diagrams, runbooks, recovery procedures, support documentation, and dependency maps.
• Help determine whether applications should be repaired, enhanced, modernized, replaced, or escalated to a vendor.

Skills

SQL/Database

REST APIs

C#/.NET or Java

CI/CD

Leadership

Incident management

Education

Bachelor's degree in a technical field

Tools

Microsoft SQL Server

Oracle

Azure DevOps

GitHub

Job description

About the Opportunity:

We are seeking a Solution Engineer Lead – Business Applications to provide technical leadership and support for a business-critical applications. This role will serve as a senior technical escalation point, helping ensure application reliability, resolve complex production issues, and drive ongoing improvements across the application portfolio.

Responsibilities:

• Serve as the technical owner and escalation point for critical business applications.
• Troubleshoot complex production, database, integration, and data-quality issues.
• Lead high-severity incident response, root-cause analysis (RCA), and corrective actions.
• Review application code, SQL/stored procedures, configurations, and technical designs.
• Design or oversee application enhancements, integrations, automation, and performance improvements.
• Build and improve monitoring, alerting, recovery, and application support processes.
• Coordinate releases, upgrades, patches, deployments, testing, and rollback plans.
• Work closely with business SMEs, developers, infrastructure, database, security, and external vendors.
• Mentor application support engineers and establish cross-training and backup coverage.
• Create and maintain architecture diagrams, runbooks, recovery procedures, support documentation, and dependency maps.
• Help determine whether applications should be repaired, enhanced, modernized, replaced, or escalated to a vendor.

Qualifications:

• Bachelor’s degree in a technical field or an equivalent combination of education and experience.
• 10+ years of experience in software development, application engineering, systems integration, or production application support.
• Proven experience providing technical leadership for complex enterprise applications.
• Strong SQL/database experience with Microsoft SQL Server/T-SQL, Oracle/SQL, or similar.
• Experience supporting data-intensive applications, batch processing, stored procedures, and data reconciliation.
• Hands-on experience with application integrations, REST APIs, file exchanges, and data interfaces.
• Experience with C#/.NET or Java.
• Experience with CI/CD, source control, deployments, release management, testing, and rollback.
• Experience leading high-severity production incidents and root-cause analysis.
• Strong technical documentation skills, including architecture diagrams, runbooks, and support procedures.

Preferred:

• Energy trading, risk management, commodity management, or pricing experience.
• Experience with energy pricing, trading, scheduling, settlement, or billing.
• Azure, Azure DevOps, or GitHub experience.
• Experience with IIS, Power Automate, or enterprise automation tools.
• Experience managing technical work performed by vendors, contractors, or offshore/distributed development teams.
• ITIL, DevOps, cloud, software engineering, or database certifications.

NOTE:

Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.

Job Type:

Contract – 6 Months, with Potential Conversion

Benefits include:

• Medical, dental, vision.

Work Set Up/Schedule

Onsite at Columbus, OH 43215 (Monday–Friday from 8:00 AM–5:00 PM)