Solution Engineer II

GoCardless; United States; Remote; USD 39,000 - 59,000; Full time

Benefits offered by this job

Medical cover

Work away scheme

Adaptive Working

Parental leave

Learning Budget

Volunteer days

Job summary

GoCardless is seeking a Solution Engineer to lead technical engagements with merchants, qualifying opportunities and shaping solutions. You will provide guidance to sales teams and collaborate with product and implementation teams to ensure success in complex deployments.

You will present demos, conduct technical discovery, and design architectural solutions for prospects while aligning with product roadmaps and customer success goals.

Qualifications

• Experience as a solution engineer in pre-sales or post-sales roles.
• Ability to explain complex technical solutions to non-technical audiences.
• Experience building integrations with Payment-Service Providers and APIs.
• Strong storytelling and client-facing presentation skills.

Responsibilities

• Work with the sales team on new and existing opportunities.
• Present and craft demos showcasing our product.
• Perform technical discovery and architect solution designs for prospects.
• Collaborate with product teams on improvements and new initiatives.
• Coordinate with implementation and customer success teams for smooth client journeys.

Skills

Pre-sales experience / solution eng.

API integrations

Post-sales support

Programming language knowledge

Technical storytelling

Tools

Postman

Debugging tools

Job description

About Us

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach.

The role

You will be joining our Solution Engineering team and will be the primary technical lead during engagements with our prospective and existing merchants. You will help qualify, shape, close and support new and existing business opportunities. You will provide technical guidance and oversight on our most exciting opportunities whilst working alongside our sales teams.

Your Day-to-day Will Focus On

• Working with our sales team on new and existing opportunities
• Presenting and crafting demos showcasing our product
• Performing technical discovery and architecting solution designs for prospects
• Work closely with our product team on product improvements, new initiatives and feature requests
• Work alongside implementation managers and customer success teams to ensure a smooth journey for clients

What Excites You

• You are a problem solver at heart
• You have a love for learning and are curious by nature
• You are consultative and love to get stuck into the detail
• You have a growth mindset and are open to new lines of thought
• You love to help clients accelerate their growth and build innovative experiences

What Excites Us

• Experience as a pre-sales or post-sales solution engineer
• Ability to articulate complex technical solutions to non-technical audiences
• Ability to work with API tools such as Postman and debugging/logging tools
• Experience in building integrations with Payment-Service Providers
• A deep understanding of how APIs function
• Programming skills in at least one common programming language
• A compelling storyteller

Base salary range:

€35,200 - €52,800 + 30% OTE.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Parental leave - to suit everyone embarking on life's great adventure
• Learning Budget - lead your own development with an annual learning budget
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices.

To Ensure That We're Representative Of The World Around Us - And To Be Able To Review Relevant Benchmarks - We Ask GeeCees To Voluntarily Disclose Diversity Data. This Year, The Proportion Of GeeCees Providing Data Increased To 88% (up From 79% In 2024). With Regards To Diversity Within GoCardless, We Can See GeeCees Identifying As

• Asian, Black, Mixed or Other — 25%
• Neurodiverse — 9%
• LGBTQIA+ — 9%
• Disabled — 1%
• Average age — 33
• Female — 45%
• Male — 55%

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.