Solution Engineer - Aerospace & Defense/Government System Integrators (All Levels)

salesforce.com, inc.; Baltimore (MD); On-site; USD 113,330 - 210,910; Full time

Benefits offered by this job

Time-off programs

Medical insurance

Dental insurance

Vision insurance

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking a Solution Engineer to translate complex enterprise programs into scalable cloud solutions for Aerospace & Defense and Government System Integrator accounts in the United States. You will act as a technical trusted advisor and deal quarterback, crafting compliant, proof-of-concept environments that move programs from interest to commitment.

You will architect agentic workflows, demonstrate platform capabilities, and communicate security posture to evaluators while

Qualifications

• Experience as a Solution or Sales Engineer for CRM/enterprise SaaS or mission IT with defense/Federal SI customers preferred.
• Hands-on experience prototyping agentic workflows and integration patterns from scratch.
• Knowledge of LLMs, RAG/grounding, agentic system design, and governance for complex environments.
• Ability to run technical and business discovery with prime programs and SI teams; define use cases and architecture.
• Familiarity with CMMC and federal compliance frameworks; ability to speak with executives and engineers.
• Strong written, verbal, and whiteboard communication skills for diverse audiences.

Responsibilities

• Engage with A&D primes and Federal SIs to understand goals, constraints, and requirements.
• Map customer challenges to Salesforce solutions across Sales Cloud, Service Cloud, MuleSoft, Tableau, GovCloud+.
• Design and deliver demos and POC solutions for A&D/SI use cases, including program management and supply chain visibility.
• Architect Agentforce solutions for A&D environments, including grounding, multi-agent orchestration, and production readiness.
• Articulate Salesforce security/compliance posture to evaluators and security officers.
• Support RFI/RFP responses with technical content and architecture documentation.
• Collaborate with account executives and success teams to drive pursuit strategy and pipeline.
• Create reusable POC assets and playbooks; feed Voice of the Customer back to product.

Skills

Client engagement

Cross-functional collaboration

Communication

Technical storytelling

Security/compliance awareness

Education

B.S. in Computer Science or Software Engineering or MIS

Tools

Agentforce

Data Cloud

Salesforce Platform

Apex

Lightning Web Components

SQL

Python

Job description

ABOUT THE TEAM

Salesforce's Aerospace & Defense and Government System Integrator practice sits at the intersection of enterprise cloud and mission‑critical national security programs. We serve defense primes such as Lockheed Martin, Raytheon, Boeing, Northrop Grumman, and government SI partners including Leidos, SAIC, Booz Allen, and Accenture Federal. We deliver solutions that meet NIST, FedRAMP High, CMMC, and DoD Impact Level requirements—and increasingly, with agentic AI capabilities that deliver measurable program value.

THE ROLE

We need a Solution Engineer who speaks the language of complex enterprise programs and modern cloud architecture—and who can build, not just present. The SE will serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting compliant solutions, and building proof‑of‑concept environments that move programs from interest to commitment. Agentic AI is core; the SE must design and prototype Agentforce solutions for A&D use cases, not simply describe them.

WHAT YOU'LL DO

• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexity.
• Map customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+.
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations.
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi‑agent orchestration, and production readiness assessment for complex program environments.
• Clearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officers.
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation.
• Partner with Account Executives, Capture Managers, and Customer Success in a team‑selling environment to support pursuit strategy and pipeline development.
• Build reusable POC assets, playbooks, and best‑practice guides tuned to A&D and Federal SI delivery patterns.
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing.

WHAT YOU BRING – Required

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferred.
• Hands‑on experience building with Agentforce, Data Cloud, and Salesforce Platform—able to prototype agentic workflows, automation, and integration patterns from scratch.
• Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environments.
• Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan.
• Familiarity with federal compliance frameworks: CMMC given the prime/SI customer base.
• Strong written, verbal, and whiteboard communication skills—able to engage C‑suite primes executives and hands‑on delivery engineers with equal fluency.
• Ability to work cross‑functionally in a fast‑paced, team‑selling environment managing multiple complex pursuits simultaneously.
• U.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred.
• Ability to travel domestically, including to customer sites, military installations, and industry events.

WHAT YOU BRING – Preferred

• Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector Solutions.
• Experience with Apex, Lightning Web Components, or equivalent full‑stack engineering background; comfort with SQL and/or Python.
• Experience with agentic engineering tooling (e.g., Cursor, Claude Code, Agentforce Vibes, or similar).
• Familiarity with GovCloud, AWS GovCloud, or Azure Government environments.
• Understanding of OT/IT convergence in aerospace manufacturing, defense sustainment, and complex supply chain environments.
• Experience with prime‑led SI teaming arrangements and subcontract structures.
• Background supporting CMMC compliance assessments or C3PAO audit preparation for prime or subcontractor customers.

EDUCATION

B.S. in Computer Science, Software Engineering, or MIS.

Benefits

We offer a competitive benefits package including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchase program.

Compensation

Typical base salary range: $113,330 – $210,910 annually; additional equity, incentive compensation, and benefits may apply. Specific ranges vary by location.

Equal Opportunity Employer

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees are assessed on the basis of merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.