Solution Engineer - Aerospace & Defense/Government System Integrators (All Levels)

salesforce.com, inc.; Boston (MA); On-site; USD 113,330 - 210,910; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Employee stock purchasing program

Paid parental leave

Job summary

salesforce.com, inc. is seeking a Solution Engineer specializing in Aerospace & Defense/Government System Integrators. This role requires a professional who can bridge complex enterprise programs with modern cloud architecture to serve key clients in national security.

The ideal candidate has over 7 years of experience in solution engineering, with a strong understanding of Salesforce's products and AI capabilities. The position offers a competitive salary and excellent benefits.

Qualifications

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company.
• Hands-on experience with Agentforce, Data Cloud, and ability to prototype workflows.
• Practical understanding of LLMs, agentic system design, and safety considerations.

Responsibilities

• Engage with A&D primes and large Federal SIs to understand mission requirements.
• Design and deliver customized demos and POC solutions.
• Support RFI/RFP responses with technical content and architecture documentation.

Skills

Solution Engineering

CRM Expertise

AI Fluency

Communication Skills

Cross-Functional Collaboration

Education

B.S. in Computer Science, Software Engineering, MIS

Tools

Salesforce Platform

Agentforce

Data Cloud

SQL

Python

Job description

Solution Engineer - Aerospace & Defense/Government System Integrators (All Levels)

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

ABOUT THE TEAM

Salesforce’s Aerospace & Defense and Government System Integrator practice sits at the intersection of enterprise cloud and mission‑critical national security programs. We serve defense primes such as Lockheed Martin, Raytheon, Boeing, and Northrop Grumman, government SIs such as Leidos, SAIC, Booz Allen, and Accenture Federal, and the broader A&D sector with solutions that meet NIST, FedRAMP High, CMMC, and DoD Impact Level requirements and increasingly incorporate agentic AI capabilities that deliver measurable program value.

THE ROLE

We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture, and who can build, not just present. You will serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts, uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof‑of‑concept environments that move programs from interest to commitment. Agentic AI is core to how we are positioning Salesforce in this market – you need to design and prototype Agentforce solutions for A&D use cases.

WHAT YOU'LL DO

• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints including OT/IT convergence, sustainment operations, and supply chain complexity
• Map customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, GovCloud+
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi‑agent orchestration, and production readiness assessment for complex program environments
• Clearly articulate Salesforce’s security and compliance posture to technical evaluators, CISOs, and program security officers
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Partner with Account Executives, Capture Managers, and Customer Success in a team‑selling environment to support pursuit strategy and pipeline development
• Build reusable POC assets, playbooks, and best‑practice guides tuned to A&D and Federal SI delivery patterns
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing

REQUIRED QUALIFICATIONS

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferred
• Hands‑on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratch
• Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environments
• Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
• Familiarity with federal compliance frameworks: CMMC given the prime/SI customer base
• Strong written, verbal, and whiteboard communication skills—able to engage C‑suite prime executives and hands‑on delivery engineers with equal fluency
• Ability to work cross‑functionally in a fast‑paced, team‑selling environment managing multiple complex pursuits simultaneously
• U.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred
• Ability to travel domestically, including to customer sites, military installations, and industry events

PREFERRED QUALIFICATIONS

• Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector Solutions
• Experience with Apex, Lightning Web Components, or equivalent full‑stack engineering background; comfort with SQL and/or Python
• Experience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)
• Familiarity with GovCloud, AWS GovCloud, or Azure Government environments
• Understanding of OT/IT convergence in aerospace manufacturing, defense sustainment, and complex supply chain environments
• Experience with prime‑led SI teaming arrangements and subcontract structures
• Background supporting CMMC compliance assessments or C3PAO audit preparation for prime or subcontractor customers

EDUCATION

B.S. in Computer Science, Software Engineering, MIS, required.

BENEFITS & COMPENSATION

Benefits include time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The typical base salary range for this position is $113,330 – $210,910 annually, with different ranges applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range is $124,670 – $231,980 per year.

EEO STATEMENT

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and in creating an inclusive workplace free from discrimination. All hiring decisions are based on merit and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

ACCOMMODATIONS

If you need reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Please note that Salesforce uses artificial intelligence tools to help recruiters assess and evaluate candidates, but humans make all hiring decisions. See the Candidate Privacy Statement for more information about how we use your personal data and your rights, including regarding the use of AI tools and opt‑out options.