Solution Engineer

monday.com; New York (NY); Hybrid; USD 137,000 - 172,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid time off

Parental leave

401(k) plan with company match

Job summary

monday.com in New York City is seeking a Solution Engineer to support the sales team by translating complex product value to prospects and guiding technical discussions. You'll own the technical aspects of large, multi-product deals, map client processes to our platform, and help configure pre-built solutions while collaborating with Sales, Product, and Customer Success.

This hybrid role requires 4+ years in pre-sales for SaaS, strong communication, and a deep curiosity about IT systems;

Qualifications

• 4+ years in a Pre Sales Engineering role in a SaaS environment.
• Strong problem-solving and communication skills.
• Deep technical curiosity about how IT systems work in business contexts.
• Able to translate technical topics for non-technical audiences.
• Experience mapping business processes and requirements.

Responsibilities

• Help prospects understand the value of monday.com.
• Lead the technical aspect in large, multi-product deals.
• Streamline the sales process with the team.
• Map out prospects' business processes and implement them in our platform.
• Establish pre-configured solution packages and define best practices.
• Help strategize large opportunities.

Skills

Problem-solving

Communication

Business process mapping

Technical curiosity

Technical storytelling

Cross-functional collaboration

Tools

JSON

RESTful APIs

GraphQL

Job description

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About The Role

Our sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineers group in NYC.

As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales process.

We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

Please note that this is a hybrid position of 3 days/week in our NYC office.

You will play a critical role in helping our prospects understand the value of monday

Leverage deep product knowledge to lead the technical aspect in large and complex sales processes

Work closely with our salespeople and help streamline monday's sales process

Map out prospects' business processes and assist them to implement them in our platform

Establish pre-configured solution packages and define best practices

Help to strategize large opportunities

Requirements

4+ years in a Pre Sales Engineering role (or similar) in a SaaS environment

Strong problem-solving skills

A deep technical curiosity for how IT systems work in a business context

Great communication and customer-facing skills

Understanding of JSON and RESTful APIs

Understanding of GraphQL - an advantage

Ability to clearly articulate technical topics to a non-technical audience

Business process mapping skills

Experience responding to technical questions and security requirements from customers

Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall

Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success

Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we

A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

The estimated annual base salary range for this role is $137,000 – $172,000. Actual compensation will be determined based on factors including education, training, experience, business needs, and work location. In addition to base salary, employees are eligible for either an annual discretionary bonus or a role-based, sales incentive plan. Certain roles may also include equity in the form of RSUs. Full compensation details, including any applicable bonus or incentive plan, will be provided in the hiring process.

monday.com offers a competitive benefits package, including comprehensive medical/dental/vision insurance, generous paid time off (vacation, holidays, personal leave and sick leave), fully paid parental leave, automatic 401(k) contributions, the opportunity to purchase company stock at a discount (ESPP), and more. Full benefits details are available upon request. Applications are accepted on a rolling basis with no set deadline.

monday.com believes in equal opportunity.

At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.

All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.

If you need support or accommodation during the hiring process, we’re here to help.