Solution Engineer

Austincc; Duluth (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Growth in warehouse automation

Collaboration with R&D

Competitive compensation

Job summary

Austincc is seeking a Solution Engineer to sit at the intersection of technical depth and client-facing work. You'll help customers determine true needs and translate them into proposals for unmanned forklift and AGV systems.

This role blends technical authority with trusted advisory duties. You'll lead requirements gathering, design tailored technical proposals, and work cross-functionally with R&D and project management to hand off projects cleanly.

Qualifications

• Background in mechanical, electrical, industrial engineering, robotics or a related technical field.
• Experience in pre-sales, solution engineering, or technical consulting — ideally in automation, logistics, or manufacturing.
• On-site survey experience is a plus.

Responsibilities

• Meet with clients and work alongside the sales team to gather requirements, run on-site surveys, and lead technical discussions from first call through close.
• Design AGV and unmanned forklift technical proposals, bid documents, and technical agreements tailored to each client's operation.
• Work cross-functionally with R&D and project management to evaluate solution feasibility and hand off projects cleanly.
• Lead or support technical presentations, contract negotiations, and client training sessions — sometimes solo, sometimes as part of a team.

Skills

Client-facing communication

Requirements gathering

Proposal design

Technical discussions

Education

Mechanical/Electrical/Industrial Engineering/Robotics

Tools

AGVs/AMRs familiarity

Job description

About the Role

We're looking for a Solution Engineer to sit at the intersection of technical depth and client-facing work. You'll help customers figure out what they actually need — not just what they ask for — and translate that into concrete proposals for unmanned forklift and AGV systems. This role is part technical authority, part trusted advisor.

What you'll do

• Meet with clients and work alongside the sales team to gather requirements, run on-site surveys, and lead technical discussions from first call through close.
• Design AGV and unmanned forklift technical proposals, bid documents, and technical agreements tailored to each client's operation.
• Work cross-functionally with R&D and project management to evaluate solution feasibility and hand off projects cleanly.
• Lead or support technical presentations, contract negotiations, and client training sessions — sometimes solo, sometimes as part of a team.

About you

• Background in mechanical, electrical, industrial engineering, robotics, or a related technical field.
• Experience in pre-sales, solution engineering, or technical consulting — ideally in automation, logistics, or manufacturing.
• Comfortable reading a warehouse floor as quickly as a whiteboard. On-site survey experience is a plus.
• Strong communicator. You can explain a complex system to a skeptical plant manager without losing them.
• Familiarity with AGVs, AMRs, or automated material handling is a real advantage.
• Able to manage multiple client engagements at once without dropping threads.

What we offer

• A front-row seat to the growth of warehouse automation — a sector that's moving fast and isn't slowing down.
• Close collaboration with R&D, giving you direct influence over how solutions are shaped.
• Competitive compensation and benefits.