Solution Engineer

JLL; Charlotte (NC); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading real estate services firm is looking for a Pre-Sales Solutions Engineer to support the sales team with product demonstrations, technical expertise, and client presentations. Candidates should have expertise in Maximo or equivalent EAM, along with strong MS Office and Salesforce CRM skills. This role is crucial for facilitating buying decisions and driving sales success. Competitive compensation ranges from $120,000 to $150,000 per year, along with comprehensive benefits including a 401(k) plan and paid parental leave.

Benefits

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• Experience with Maximo or equivalent EAM is crucial.
• Strong proficiency in MS Office Suite needed.
• Familiarity with Salesforce CRM is preferred.

Responsibilities

• Conduct product demonstrations and presentations.
• Collaborate with internal stakeholders during the sales cycle.
• Assist in developing a standardized consulting approach.

Skills

MS Office Suite

Maximo or equivalent EAM

Salesforce CRM

Job description

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pre-Sales Solutions Engineer

This Pre-Sales Solutions Engineer collaborates directly with the sales or account team by acting as a functional and technical product expert in addition to an industry expert, supporting all events that lead to a buying decision. With direct responsibilities that include pre-sales consulting/solutioning, pricing recommendations, data security or compliance requirements, demonstration setup, and client presentations/demonstrations, this individual will act as an invaluable partner to the entire sales organization and a crucial part of the sales cycle.

Responsibilities

• Product demonstrations/presentations
• General presentations
• Collaboration with multiple internal stakeholders, including but not limited to sales, account management, delivery, and bid management teams
• Establish and maintain standardized product demo environments, demo data sets, and demo scripts to increase our speed of response and reflect industry evolution
• Develop a personalized learning program and cadence to continually deepen subject matter expertise while also educating partners internally
• Develop standardized pre-sales consulting approach for product pricing and functional area mapping to create a consistency, efficiency, and accuracy in our client recommendations

Key Areas

• Product Demonstrations
• Product Innovation and Continued Expertise
• Product Pre-Sales Consulting
• Product Bid Response Efforts
• General Presentations

Product Demonstrations

• a. Work with Maximo and ensure that all out-of-the-box demonstration environments are available, performing adequately, and configured in preparation for client-facing demonstrations.
• b. Improve the speed of response by establishing and maintaining an out-of-the-box demo dataset and demo scripts for industry specific verticals, highlighting JLL's vertical expertise supported within a technical solution.
• c. Innovate by establishing advanced demonstration sets that can be more tailored and unique to client challenges and business requirements.
• d. Collaborate with the sales team to recommend configurations, identify required customizations, and/or uncover unique opportunities in support of each sales pursuit. Appropriately relay information to technical resources and collaborate on system customization as required.

Product Innovation and Continued Expertise

• a. Develop their own learning path to ensure that all functional areas and underlying business requirements/processes that are supported by Maximo are understood at expert-level. There should be a cyclical nature to this path: Learn, Repeat, Teach, and Innovate.
• b. Contribute to continuous Maximo innovation efforts led by the JLL technical delivery team by understanding the broader JLL technology ecosystem, market trends, competition, and industry demands.
• c. Act as a liaison between the Sales Enablement Team and the product delivery leader for continual product improvement, ideas sharing, and general collaboration.
• d. Expand your product knowledge to include JLL Technologies built-products in the BI, AI, and Experience categories to create more holistic sales approaches including Maximo, but also expansion products.

Product Pre-Sales Consulting

• a. Assist the sales team in understanding client requirements and how they correlate to product features, both from a functional and technical level, to help qualify opportunities as part of the pre-sales cycle.
• b. Develop a standardized consulting approach to assist the sales team with budgetary estimates and pricing exercises.

Product Bid Response Efforts

• a. Participate in RFx response efforts as needed. This could include collaborating on technical/functional responses, example deliverables, system graphics training guides, pricing exercises, and informing program creation. This could also be connecting to the correct resource internally to help, as well.
• b. Make recommendations to the bid management team on improvements to proposal language and stock deliverables. Review and update proposal language as required and inform bid team when responses should be added to the repository.
• c. Attend sales pursuit debriefs to provide feedback on the sales cycle, team approach, win themes, and client engagement.

General Presentations

• a. Assist the sales and/or account management team in creating client facing presentations at various stages of the sales cycle (e.g. discovery, proposal).
• b. Develop and maintain a repository of client-facing presentation material inclusive of product and delivery-approach focused information.
• c. Participate in presentations alongside sales and/or account management team to support functional/technical questions as they arise.
• d. Support outbound opportunities both remotely and in-person such as webinars, conferences, speaking opportunities.
• e. Create, as necessary, sales videos to participate in demand generation campaigns.

Qualifications

• MS Office Suite
• Maximo or equivalent EAM
• Salesforce CRM

Compensation

Estimated compensation for this position: 120,000.00 - 150,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

Remote - Atlanta, GA; Charlotte, NC; Chicago, IL; Dallas, TX; New York, NY

If this job description resonates with you, we encourage you to apply, even if you don\'t meet all the requirements. We\'re interested in getting to know you and what you bring to the table!

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

Privacy and equal opportunity

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Accepting applications on an ongoing basis until candidate identified.