Solution Delivery Manager

Telligen; West Des Moines (IA); On-site; USD 120,000 - 150,000; Full time

Job summary

Telligen is seeking an Engineering Manager to lead one or more software engineering teams responsible for delivering high-quality software products. The role combines technical leadership, people management, and delivery accountability to ensure reliable, scalable, and secure solutions aligned with business objectives.

The manager will develop engineering talent, drive continuous improvement, and partner closely with Product Management and Architecture while fostering a culture of ownership,

Qualifications

• Four-year degree in business administration, engineering, computer science, information systems or related field and/or experience.
• Seven to ten years of experience in software engineering, product development, or related technology experience.
• Three to five years of managing and/or leading software engineering teams.
• Strong understanding of modern software engineering practices.
• Experience with Java, React, APIs, microservices, and modern application architectures.
• Experience with CI/CD, automated testing, cloud platforms (AWS), and DevSecOps practices.
• Experience with observability and application performance monitoring platforms.
• Experience with AI-assisted development tools such as Claude Code, or Github Copilot.
• Strong communication, coaching, problem-solving, and decision-making skills.
• Ability to communicate technical concepts to non-technical audiences.

Responsibilities

• Lead, coach, mentor, and develop a team of software engineers
• Conduct regular one-on-one meetings, performance reviews, and career development planning
• Hire, onboard, and retain high-performing engineering talent
• Foster an inclusive, collaborative, and high-performing engineering culture
• Address performance issues and recognize outstanding contributions
• Ensure projects are delivered on schedule with high quality
• Remove delivery impediments and proactively manage risks
• Partner with Product Managers and Product Owners on prioritization and release planning
• Drive predictable sprint execution and continuous improvement
• Establish and reinforce engineering standards in building products of high quality
• Partner with technical leads and architects on technical direction and engineering decisions
• Champion AI-first mindset across the organization
• Participate in developing new business proposals
• Seen as a change agent in the organization
• Ensure all the established SLA’s/SLO’s are met
• Identify the risks, dependencies, and constraints proactively, and take corrective actions to ensure maximum customer satisfaction
• Manage relationships between Solution Delivery and other functional areas to ensure good client relations
• Resolve issues and determine and implement appropriate course of action
• Manage and ensure delivery of projects meet client and company expectations and needs

Skills

Communication

Problem-solving

Decision-making

Coaching

Career development planning

Team leadership

Stakeholder management

Non-technical communication

Education

Four-year degree in business administration, engineering, computer science, information systems or related field

Tools

Java

React

APIs

microservices

CI/CD

Automated testing

AWS

DevSecOps

Observability

Application performance monitoring

Claude Code

Github Copilot

Job description

As the Solution Delivery Manager, you will lead one or more software engineering teams responsible for designing, building, testing, deploying, and supporting high-quality software products. You will combine technical leadership, people management, and delivery accountability to ensure engineering teams deliver reliable, scalable, and secure solutions aligned with business objectives.

This Engineering Manager develops engineering talent, drives continuous improvement, partners closely with Product Management and Architecture, and fosters an engineering culture focused on ownership, innovation, quality, and customer value.

Individual in this role is expected to work at least 3 days per week in our West Des Moines, Iowa office

What you'll do:

People Leadership

• Lead, coach, mentor, and develop a team of software engineers
• Conduct regular one-on-one meetings, performance reviews, and career development planning
• Hire, onboard, and retain high-performing engineering talent
• Foster an inclusive, collaborative, and high-performing engineering culture
• Address performance issues and recognize outstanding contributions

Product Delivery

• Ensure projects are delivered on schedule with high quality
• Remove delivery impediments and proactively manage risks
• Partner with Product Managers and Product Owners on prioritization and release planning
• Drive predictable sprint execution and continuous improvement

Engineering excellence

• Establish and reinforce engineering standards in building products of high quality, easy to maintain, scale effectively, and are highly secure
• Partner with technical leads and architects on technical direction and engineering decisions
• Champion AI-first mindset across the organization
• Participate in developing new business proposals
• Seen as a change agent in the organization

Operational Excellence

• Ensure all the established SLA’s/SLO’s are met
• Identify the risks, dependencies, and constraints proactively, and take corrective actions to ensure maximum customer satisfaction

Collaboration & teamwork

• Manage relationships between Solution Delivery and other functional areas to ensure good client relations
• Resolve issues and determine and implement appropriate course of action
• Manage and ensure delivery of projects meet client and company expectations and needs

Required Skills and Experience:

• Four-year degree in business administration, engineering, computer science, information systems or related field and/or experience
• Seven to ten years of experience in software engineering, product development, or related technology experience.;
• Three to Five years of managing and/or leading software engineering teams.
• Strong understanding of modern software engineering practices.
• Experience with Java, React, APIs, microservices, and modern application architectures
• Experience with CI/CD, automated testing, cloud platforms (AWS), and DevSecOps practices
• Experience with observability and application performance monitoring platforms
• Experience with AI-assisted development tools such as Claude Code, or Github Copilot
• Strong communication, coaching, problem-solving, and decision-making skills
• Ability to communicate technical concepts to non-technical audiences

Individual in this role is expected to work at least 3 days per week in our West Des Moines, Iowa office

Preferred Skills and Experience:

• Experience working with proposals which include development of project and resource plans
• Experience working in healthcare, government, financial services, or another regulated environment

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

We’re on a mission to transform lives and economies by improving health.

Ownership:

As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community:

We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity:

We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity:

We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen!

Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.

Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.