Solution Delivery Manager

Verily Health; Dallas (TX); On-site; USD 115,000 - 173,000; Full time

Benefits offered by this job

Bonus

Equity

Job summary

Verily Health is seeking a Solution Delivery Manager to bridge clients, engineering, product, and customer success teams, guiding enterprise implementations from initiation through deployment and support transition.

This role emphasizes on-time delivery within scope, proactive risk management, executive sponsorship engagement, and building long‑term customer relationships. WorkLocation: Onsite at the client’s location three days per week.

Qualifications

• Bachelor’s degree in Business, Healthcare, Information Systems, Engineering, Computer Science, or related field.
• 5+ years managing enterprise customer delivery, software implementations, professional services, or complex technology programs.
• Proven track record of delivering customer-facing projects on time and building relationships with executive sponsors and stakeholders.
• Strong understanding of project management methodologies, SDLC, and technical implementation best practices.
• Excellent communication, presentation, and analytical skills with a consultative, collaborative, and adaptable approach.

Responsibilities

• Lead end-to-end delivery and project management across the full implementation lifecycle.
• Manage relationships with enterprise customers and executive sponsors throughout the engagement lifecycle.
• Coordinate cross-functional work across Engineering, Product, Data Science, Security, and Customer Success.
• Identify and mitigate project risks, issues, and dependencies while ensuring quality and compliance.
• Define success metrics and drive adoption, change management, and value realization for executives.

Skills

Communication

Presentation

Analytics

Consultative approach

Collaboration

Adaptable

Education

Bachelor’s degree

Tools

Smartsheet

Jira

Salesforce

Google Workspace

Job description

Who We Are

Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.

Description

The Solution Delivery Manager (SDM) bridges the gap between clients, engineering, product, and customer success teams to lead the implementation, adoption, and optimization of enterprise solutions. This role ensures projects are delivered on time, within scope, and aligned with strategic business outcomes while nurturing long‑term customer relationships.

Work Location: Onsite at the client’s location 3 days per week.

Responsibilities

• End-to-End Delivery & Project Management: Lead the full implementation lifecycle—from initiation through deployment and support transition—managing timelines, milestones, governance, scope, and SOW alignment.
• Stakeholder & Client Management: Serve as a trusted advisor to cultivate strong relationships with enterprise customers, executive sponsors, and C‑suite stakeholders throughout the engagement lifecycle.
• Cross-Functional Leadership: Coordinate execution across Engineering, Product Management, Data Science, Security, and Customer Success teams without direct authority.
• Risk & Quality Management: Proactively identify, communicate, and mitigate project risks, issues, and dependencies while ensuring high-quality, compliant deliverables.
• Adoption & Strategic Communication: Define success metrics to drive customer adoption, support change management, and deliver clear status reporting and value realization to executives.

Minimum Qualifications

• Education: Bachelor’s degree in Business, Healthcare, Information Systems, Engineering, Computer Science, or a related field.
• Experience: 5+ years managing enterprise customer delivery, software implementations, professional services, or complex technology programs.
• Customer Success: Proven track record of delivering customer-facing projects on time and building relationships across executive, operational, and technical stakeholders.
• Methodologies: Strong understanding of project management methodologies, software delivery lifecycles (SDLC), and technical implementation best practices.
• Core Skills: Excellent communication, presentation, and analytical skills with a consultative, collaborative, and adaptable approach.

Preferred Qualifications

• Industry Domain: Experience within healthcare, life sciences, clinical research, data analytics, or AI/ML environments, particularly working with Academic Medical Centers and health systems.
• Technical Depth: Experience managing enterprise implementations involving data integrations, APIs, cloud platforms, and technical architectures.
• Certifications: Project Management Professional (PMP), Scrum Master, Agile, or equivalent certification.
• Compliance Knowledge: Familiarity with regulated environments, including HIPAA, HITRUST, GxP, or SOC 2 compliance frameworks.
• Tools: Proficiency with project management and productivity tools including Smartsheet, Jira, Salesforce, and Google Workspace.

Qualified applicants must not require employer-sponsored work authorization now or in the future for employment in the United States.

Compensation

The US base salary range for this full‑time position is $115,000 - $173,000 + bonus + equity + benefits.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Equal Opportunity Employment

Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.