Solution Consultant – Tax Technology Solutions

Thomson Reuters; Ann Arbor (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work Model

Flexible vacation

Tuition reimbursement

Mental health days

Resources for well-being

Job summary

A leading tax technology firm is seeking a Solution Consultant to support product lines with customized demos, sales collaboration, and client training. The ideal candidate has over 2 years in a similar role and a background in public accounting or tax software. This position offers a hybrid work environment, strong career development opportunities, and competitive benefits focused on well-being.

Qualifications

• 2+ years in a Sales Engineer, Solution Consultant, or similar role.
• Experience in public accounting or tax software industry.
• Proven ability to influence and build relationships across functions.

Responsibilities

• Deliver customized product demonstrations that showcase the value of solutions.
• Collaborate with sales reps to advance sales cycles and secure new business.
• Provide insights to product development teams based on customer feedback.

Skills

Customer Engagement

Technical Expertise

Sales Support

Strong Presentation Skills

Workflow Analysis

Education

Bachelor’s degree or equivalent experience

Tools

Cloud-based solutions

Job description

Solution Consultant – Tax Technology Solutions

As a Solution Consultant supporting the SafeSend Suite and SurePrep product lines, you will partner with sales, client success, and product teams to deliver compelling demonstrations, provide technical expertise, and influence strategic go-to-market initiatives. The role drives revenue growth, customer satisfaction, and product adoption while thriving in a fast‑paced environment that values customer engagement and innovation.

About The Role

• Customer Engagement & Sales Support
  • Deliver customized product demonstrations that showcase the value of SafeSend and SurePrep solutions.
  • Collaborate with sales reps to advance sales cycles, secure new business, and support post‑sale adoption.
  • Address technical questions, workflow analysis, and product fit inquiries from prospects and customers.
  • Participate in trade shows, webinars, and client meetings to promote product capabilities.
• Consulting & Strategic Influence
  • Understand customer workflows and industry challenges to position Thomson Reuters products as optimal solutions.
  • Provide insights to product development teams based on customer feedback and competitive analysis.
  • Influence go‑to‑market strategies by sharing trends, competitor insights, and customer sentiment.
• Training & Enablement
  • Support internal training efforts for Sales, Client Success, and Support teams.
  • Assist in creating client‑facing content including training materials, product support documentation, and sales collateral.
  • Partner with Sales Enablement to develop onboarding and development plans for sales teams.
• Cross‑Functional Collaboration
  • Coordinate with other business units to share customer insights that drive broader strategic initiatives.
  • Contribute to marketing campaigns by highlighting product features and industry trends.

About You

• 2+ years in a Sales Engineer, Solution Consultant, or similar role.
• Bachelor’s degree or equivalent experience preferred.
• Experience in public accounting or tax software industry.
• Strong presentation skills with effective written and verbal communication.
• Proven ability to influence and build relationships across functions.
• Technical aptitude with cloud‑based solutions and workflow automation.
• Ability to manage multiple priorities and work independently.
• Passion for helping others and driving change through technology.

What’s in it For You

• Hybrid Work Model: Flexible hybrid environment (2‑3 days a week in the office) with a seamless digital and physical connection.
• Work‑Life Balance: Flex My Way policies, up to 8 weeks of work‑from‑anywhere per year, and supportive workplace culture.
• Career Development: Continuous learning programs, skills‑first approach, and growth opportunities in an AI‑enabled future.
• Competitive Benefits: Flexible vacation, mental health days off, Headspace app, retirement savings, tuition reimbursement, and resources for physical and financial wellbeing.
• Culture & Impact: Inclusion, belonging, and a focus on justice, transparency, and community impact.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Consulting, Information Technology, and Sales