Solution Consultant PLM

Lectra; Illinois; Remote; USD 110,000 - 160,000; Full time

Job summary

Lectra is seeking a Delivery Consultant to execute professional services for Kubix Link platform, including PLM, PIM, DAM and Kubix Board. You will manage discovery, requirements, configuration, training, upgrades and project handoffs, coordinating with customers’ IT and internal teams.

In this hands-on role, you’ll be a trusted advisor on business strategy and operations, guiding customers through implementation while maintaining schedule and budget, and travelling to client sites as required.

Qualifications

• Bachelor's degree in Fashion Design or Merchandising required; Master's a strong plus.
• 10+ years total experience, 8+ years consultancy in Fashion PLM and/or PIM.
• Proven leadership of large-to-mid size projects in global environments.
• Deep knowledge of Fashion PLM and PIM strategies and challenges.
• Experience aligning technology with business objectives.
• Strong client relationship management, negotiation, and prioritization.

Responsibilities

• Liaise directly with customers and manage relationships.
• Lead estimation, planning, and implementation of Kubix Link platform.
• Prepare the full statement of work for proposals.
• Coordinate resources and ensure on-time, on-budget delivery.
• Identify requirements through customer sessions and maintain project docs.
• Travel to client sites as needed and coordinate cross-functional teams.
• Coach clients on industry best practices.

Skills

Project management

Client relationship management

Requirements gathering

Strategic alignment

Cross-functional coordination

Education

Bachelor's degree in Fashion Design or Merchandising

Master's degree (strong plus)

Tools

Microsoft Visual Studio

SQL

Job description

Job Description

POSITION SUMMARY

The Delivery Consultant is responsible for the execution of professional service engagements in support of customers implementing the Kubix Link platform, including PLM, PIM, DAM, and Kubix Board. These engagements will include the initial discovery phase, requirements gathering, configuration, training, issue resolution, upgrades, support handoff and overall project management. It will also include the coordination of integrations with third party software providers via API in coordination with our customers’ IT departments and other internal stakeholders.

This position will be hands‑on and a trusted advisor to the customer on business-related topics including strategy and operations throughout the presales and implementation process.

Duties And Responsibilities

• Act as the direct liaison with the customer
• Establish effective working relationships with the client and key project managers and resources
• Take the lead in the estimation, planning, and implementation of the Kubix Link platform
• Prepare the full statement of work as part of the commercial proposal
• Participate in the communication with and coordination of project resources
• Work towards on time and on budget project delivery
• Through working sessions with customer, identify application requirements
• Maintain a detailed project plan, issues log, risk identification, status reports, and other required documentation for each project
• Proactively identify, assess, manage, and resolve issues and mitigate risks
• Schedule, hold, lead, and document project team meetings
• Identify areas where efficiencies can be gained through process improvements and application use within the customers’ environment
• Communicate with and coach customers on industry and application best practices
• Application configuration utilizing Microsoft Visual Studio & SQL tools
• Travel to client sites
• Effective organization and collaboration of cross functional resources

TRAVEL

This is a remote position and is flexible within the continental United States. There will be up to 50% of travel to customer sites/Lectra offices.

Profile Description

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree in Fashion Design or Merchandising discipline or related area will be required. Master's degree will be a strong plus
• 10 years or above working experience will be a minimum, among which, 8 years direct relevant consultancy experience in Fashion PLM and/or PIM is a must, ideally covering different levels of the product lifecycle management (Line Planning, Costing, Creation, Product development, Technical design, Pattern design, Manufacturing …)
• Proven expertise in leading multiple large to midsize projects within a diverse global multifunctional matrixed resource environment
• Solid industry expertise and knowledge in Fashion PLM and PIM, in terms of strategy, business evolutions & challenges and common operational issues
• Experience aligning of technology towards business objectives
• Strong client relationship management skills, such as: negotiation, conflict management, managing multiple objectives and motivators, translating business strategy into actionable and appropriately prioritized work plans.

Lectra is an Equal Opportunity Employer

It is our policy to foster a workforce that accepts and respects differences. We provide equal employment opportunity for all persons without regard to race, color, national origin, language, religion, age, sex, veteran status, marital status, sexual orientation, gender identity, disability, medical condition, ancestry, citizenship, or political opinion.