Solution consultant

Stellar Labs

Pine Level (NC)

On-site

USD 90,000 - 120,000

Full time

3 days ago

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Benefits offered by this job

Flexible hours

Education support

Office Moscow

Growth with partners

Open culture

Job summary

Stellar Labs is seeking a Solution Consultant with deep experience in Marketing Technology and on-site search. You will collaborate with the sales team to understand business problems and outcomes, then demonstrate and tailor Algolia solutions for prospects and customers.

You will own onboarding, training materials, and ongoing enablement, while managing feature testing and complex launches. Will travel for on-site meetings and events as needed.

Qualifications

Experience with SaaS solutions and marketing tech.
Strong communication skills for client-facing engagements.
Ability to manage multiple stakeholders and adapt to changing priorities.

Responsibilities

Partner with sales to scope problems and outcomes.
Demonstrate and configure Algolia solutions for prospects.
Provide technical guidance, docs, and support for POCs/RFPs.
Lead onboarding, trainings, and customer enablement.
Coordinate feature testing and complex launches with teams.

Skills

SaaS experience

Strong interpersonal skills

Customer-oriented

Systematic thinking

Stakeholder management

Open source search know-how

Tools

Google Analytics

Agile

CRM tools

Job description

We are looking for a Solution Consultant (for Algolia solution) with strong expertise and background in a Marketing Technology sphere with the main focus on on-site search engines.

What You Will Do

Participating in meetings with the sales team to scope prospect’s business problems and desired outcomes;
Act as key consultant in discovery, presentation, configuration, and demonstration of Algolia solution;
Keep the most advanced Algolia knowledge and bring it across the company (consult sales with technical expertise, provide technical support and documentation for POCs, RFP, consult team&customers, etc);
Lead Algolia customer onboarding process (actual documentation including custom decs by request, customer trainings, etc);
Manage new features testing and complex cases launches (transparent workflow, prioritization list, results, customer feedback, etc);
Keep track of platform updates (announcements for the team, trainings, Q&A, etc);
Suggest best solutions from portfolio for prospects’ business requirements;
Lead Algolia customers as a main contact (relationship, QBRs, regular statuses, support, etc);
Drive solution usage processes with current & new vendors to get maximum value for Stellar and customer (optimize processes, aggregate bugs, elevate epics, etc);
Build and evolve partnership with vendors;
Conducting hands‑on workshops;
Create documentation, FAQ and training materials;
Travel and participation in industry events and prospect and customer on‑site meetings.

We Are Looking For

Experience with SaaS solutions is desirable;
Ability to think systematically and quickly make independent, rational decisions;
Strong interpersonal skills and customer‑oriented approach;
Being open‑minded and creative in finding business opportunities and improvements;
Strong familiarity with project management software tools, methodologies, and best practices (Agile, RoadMap, Google Analytics, etc.);
Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail;
Continuously learn and update skills and keep aware of industry trends;
Experience in search open source solutions is preferable: elastic search, apache solr, SPHINX, Google Search, Yandex Search etc.

What We Offer

— flexible work hours, compensation of education costs, conferences and atmosphere of personal growth;
— company office in the city center (Moscow);
— challenging and interesting projects with top e‑commerce, fintech and service companies from both Russia and Europe;
— opportunity to work closely and grow with our tech partners, leading technology companies: Dynamic Yield, Algolia and others;
— opportunities to make a real impact on company businessSolution architect
— and customer success;
— growth potential in a professional team with international ambitions and global partners;
— very open‑minded and positively‑flexible management.

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