Solution Consultant

Dematic; Grand Rapids (MI); On-site; USD 96,000 - 190,000; Full time

Job summary

Dematic in Grand Rapids, MI is seeking a Solution Consultant at multiple levels to collaborate with customers and sales teams, designing automation solutions that address operational challenges and enable growth. This role blends analytics, consulting, and solution design to deliver scalable material handling systems.

The role requires 5+ years in logistics or automation, a Bachelor's degree, strong data-analysis and communication abilities, and travel 25-50%.

Qualifications

• 5+ years of experience in logistics and automation
• Strong understanding of distribution center operations and material handling technologies
• Proficiency in data analysis and modern analytical tools
• Excellent communication with customers, senior leaders, and cross-functional teams
• Strong problem-solving skills and sound judgment
• Willingness to travel 25-50%

Responsibilities

• Develop and own solution concepts translating customer requirements into scalable designs
• Lead solution development, including data collection, analysis, and design criteria
• Partner with customers, Sales, and cross-functional teams to align objectives
• Create professional solution deliverables and communicate requirements and value
• Refine solution options and drive progress with mentorship when needed
• Maintain knowledge of emerging technologies and contribute to continuous improvement

Skills

Logistics & automation experience

Data analysis

Communication with customers

Problem solving

Collaboration & teamwork

Education

Bachelor's degree in related field

Master's degree preferred

Job description

As a Solution Consultant, you will collaborate with customers and sales teams to design innovative automation solutions that solve complex operational challenges and support future business growth. This customer-facing role combines analytics, consulting, and solution design to develop scalable material handling systems that deliver measurable results.

We are hiring Solution Consultants at multiple career levels and are looking for professionals with experience in operations, engineering, automation, consulting, or material handling who thrive in a fast-paced, solution-oriented environment.

If you're passionate about solving complex business challenges, influencing customer strategy, and crafting the future of supply chain automation, we encourage you to apply and grow your career with Dematic.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $96,000 - $190,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role:

• Develop and own solution concepts of varying size and complexity by translating customer business requirements into practical, scalable designs and recommending the best approach through structured analysis.
• Lead solution development activities, including defining data collection and analysis methods, evaluating customer data, establishing design criteria, identifying risks and dependencies, and supporting resource and timeline planning for successful execution.
• Partner with customers, Sales, and cross-functional collaborators to clarify objectives, align solution assumptions, support opportunity qualification, and build trusted-advisor relationships through effective communication and collaboration.
• Create professional solution deliverables, including reports, layouts, drawings, analytical outputs, and proposal content that clearly communicate requirements, recommendations, and business value.
• Apply good judgment to refine solution options, support decision-making, and drive progress independently while raising issues and seeking mentorship when appropriate.
• Maintain knowledge of emerging technologies, operating strategies, and solution development practices while contributing to continuous improvement initiatives and serving as a subject matter expert in designated areas.

What We Are Looking For:

• 5+ years of experience in logistics and automation
• Strong understanding of distribution center operations and material handling technologies
• Proficiency in data analysis, concept development, and modern analytical tools
• Excellent communication skills with customers, senior leaders, and cross-functional teams
• Strong problem-solving skills and sound judgment
• Ability to manage shifting priorities with focus, flexibility, and a positive approach
• Comfortable learning new technologies and methods quickly
• Bachelor's degree in a related field required; master's degree strongly preferred
• Willingness to travel 25-50%